We Are Hiring A Reservation Consultant
Our client is a reputable Tour Operator in Tanzania. Our client is looking for dedicated and experienced Reservation Consultants to join their Reservations team. The ideal candidate should have a strong Tourism and hospitality background with a broad knowledge of reservation systems and accommodations inside and outside the National Parks.
Location: Arusha
Responsibilities:
- Receive and process all booking requests from all booking channels.
- Quoting and preparing itineraries.
- Ensure full payment of bookings is made in line with the booking terms and conditions.
- Engage, discuss, and provide solutions to agents based on their requirements.
- Process and issue detailed booking documentation to agents as required.
- Book reservations for customers based on their specific needs and preferences
- Ensure that records are properly kept and archived per company policy.
- Make follow-ups for provisional bookings and outstanding payments.
- Promptly confirm bookings, subject to available rooms and within defined booking policies.
- Process all reservation inquiries, ensuring all the time that the best solution is provided to the agents.
- Collect, update, and communicate/share all the necessary details concerning guest arrivals to the lodges daily.
- Respond immediately and accurately to any lodge or accounts queries about guest details.
- Prepare any reports as may be required from time to time.
- Issue accurate invoices and reservation summaries to agents.
- Arrange all processed vouchers/documents and ensure that they are carefully & and correctly archived daily.
Experience & Education:
- Degree or Diploma in Hospitality and Tourism Management.
- Excellent up-to-date computer skills (Word, Excel, PowerPoint, itinerary software).
- Must have good experience in using any Reservation Systems.
- Good numerical skills.
- 5-7 Years of working experience in a similar role.
- Excellent communication skills (English & Kiswahili).
Package includes:
- Attractive salary package
- Health insurance for the candidate with immediate family
- Lunch and Transportation
HOW TO APPLY
For all applicants who meet the criteria for the above position, please send your application including your CV, Cover letter, and Professional Certificates to [email protected]
YOUR EMAIL SUBJECT MUST READ “APPLICATION FOR RESERVATION
CONSULTANT”. An email with no above Subject will not be considered. Only shortlisted candidates will be contacted. If you do not hear from us, please accept that your application did not meet our requirements. Early applicants will be given priority.
Disclaimer:
Career in Tanzania Team is urging all the applicants to be aware of Fraudulent Activities in Job Advertisements and Recruitment Processes. Career in Tanzania Team does not request payment at any stage of the Recruitment Process. Any payment requests should be refused and reported to local law enforcement authorities for appropriate measures.