Barman/Woman Vacancy at Karama Lodge (Wilderness Trails LTD)
Company: MASAI CAMP (WILDERNESS TRAILS LTD)
POSITION: BARMAN/WOMAN
Key Responsibilities
- Mix and serve alcoholic and non-alcoholic beverages according to standardized recipes or customized requests from customers.
- Engage with guests in a friendly and courteous manner, ensuring their experience at the bar is enjoyable. Address guest inquiries, suggestions, and complaints professionally.
- Ensure the bar is clean, organized, and fully stocked with necessary supplies at all times. This includes cleaning glasses, bar tools, and equipment.
- Monitor bar inventory levels and communicate with management regarding stock needs. Assist in restocking and ordering supplies when required.
- Manage cash registers, process payments accurately, and handle transactions, including opening and closing duties.
- Comply with food safety, alcohol service regulations, and company policies to ensure the safety of both guests and staff.
- Present beverages in a visually appealing manner to enhance the guest experience, keeping in line with the establishment’s standards.
- Collaborate with kitchen staff, waiters, and management to provide seamless service and support during busy shifts.
- Operate bar tools and equipment, including blenders, mixers, and pourers. Maintain equipment in good working condition and report any malfunctions to management.
- Keep up-to-date with new drink recipes, trends in the beverage industry, and seasonal specials to enhance the bar’s offerings.
- Recommend beverages, upsell premium drinks, and promote any specials or new cocktails to guests.
- Assist in opening and closing duties, including cleaning, stock checks, and ensuring everything is in place for the next shift.
- Adhere to alcohol serving guidelines and laws, such as verifying age requirements and monitoring guest consumption.
- Assist with special events, including setting up, preparing signature cocktails, and providing bar services for private functions or large parties.
- Address any guest issues or bar-related challenges swiftly and effectively, ensuring minimal disruption to operations and guest satisfaction.
Qualifications
- Minimum of 2 years of experience working as a Barman or in a similar role within the hospitality industry.
- Proven experience with drink preparation, bartending techniques, and beverage presentation.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong knowledge of bar tools, equipment, and cocktail recipes.
- Must be detail-oriented, with a focus on cleanliness and organization.
- Ability to stand for long periods and work flexible hours, including nights, weekends, and holidays.
- Knowledge of inventory management and basic mathematics for handling cash and balancing registers.
Send applications to: [email protected]