This role requires a proactive approach to identify, engage, and convert potential clients into long-term partners. The ideal candidate will possess comprehensive knowledge of Microsoft 365 services, IT Hardware & Managed Services.
- Minimum Qualification :Bachelors
- Experience Level :Entry level
- Experience Length :2 years
Location: Westlands, Nairobi
Hours: Full Time
Company Overview
Join a leading UK-based Managed Service Provider, renowned for its rapid growth and market leadership in IT Services, Managed Services, and VoIP/hosted telephony. This dynamic environment offers significant opportunities for career progression and professional development.
Role Overview
We are seeking an energetic and results-driven Business Development Solutions Consultant to join our team. The ideal candidate will be responsible for generating new business opportunities and building a robust sales pipeline through cold and warm leads. This role requires a proactive approach to identify, engage, and convert potential clients into long-term partners. The ideal candidate will possess comprehensive knowledge of Microsoft 365 services, IT Hardware & Managed Services.
Key Responsibilities
· Lead Generation: Identify and qualify potential clients through cold calling, networking, and other lead generation activities such as existing client referral scheme & marketing campaigns.
· Pipeline Management: Develop and maintain a strong sales pipeline by managing leads and prospects through the sales cycle.
· Client Engagement: Build and nurture relationships with potential clients to understand their needs and present tailored IT solutions.
· Negotiation: Negotiate contracts and close deals to achieve sales targets and contribute to company growth.
· Market Research: Stay informed about industry trends, market conditions, and competitor activities to identify new business opportunities.
· Collaboration: Work closely with the marketing and technical support team to develop bespoke requirements for each prospect client.
· Reporting: Maintain accurate records of sales activities and provide regular reports on sales performance and pipeline status.
· Generate leads via our existing clients as part of our referral scheme
- Customer Engagement: Proactively reach out to customers to understand their needs and concerns and provide solutions to enhance their experience.
- Issue Resolution: Address customer complaints and issues promptly and effectively, ensuring a high level of customer satisfaction.
- Represent the company as an ambassador, maintaining the high standards of interaction expected from a market-leading brand.
Candidate Requirements
- Minimum of 2 years’ experience in solution-based selling (IT Support, IT Hardware, Cloud/hosted telephony, VoIP, Connectivity)
- Proven track record of exceeding targets.
- Customer-centric mindset with a positive attitude.
- Strong ability to build and maintain relationships with mid-level and senior decision-makers in SME.
- A born hunter who enjoys building their pipeline
Skills & Attributes
- Strong organisational and multi-tasking abilities
- Attention to detail and problem-solving skills
- High level of personal motivation and drive.
- Ability to thrive in a target-driven environment.
- Excellent communication skills at all levels.
- Positive, team-oriented attitude with the ability to work autonomously.
- Strong relationship-building skills.
What We Offer
- A first-class working environment that encourages long-term growth and development into more senior roles.
- Attractive prospects for the right candidate.
If you are a driven & a customer focused professional looking to advance your career in a thriving and supportive environment, we would love to hear from you. Apply today to join our team and contribute to our continued success.