MindVerse empowers users with AI crypto tools that extend beyond traditional boundaries, offering an unparalleled blend of cognitive technology and human creativity. Built by Ex-Meta Researcher and Executives and back by Sequoia, Mindverse AI is on a mission to create a personal AI that belongs only to you. We are focused on training a thought partner based ...
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Customer Service Specialist
- Job TypeFull Time
- QualificationDiploma
- Experience
- LocationNairobi
- Job FieldCustomer Care 
- Salary RangeKSh 200,000 - KSh 300,000/month
We are looking for a Customer Service Specialist to ensure our users have a seamless and positive experience with Mindverse AI. You will handle inquiries, provide product support, and play a key role in enhancing user satisfaction across various channels.
What You’ll Do:
- Provide Excellent Support: Respond to user inquiries and resolve issues related to our AI product in a timely and professional manner.
- Build User Feedback Loop: Gather insights from customers to inform product improvements and ensure their needs are met.
Requirements:
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced, remote environment and manage multiple cases.
- A passion for AI and helping users succeed.
Why Join Us?
- Work remotely from anywhere
- Be part of a supportive team at a high-growth startup
- Competitive salary with potential for career advancement
Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.