Current Recruitment at M.P. Shah Hospital

M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff.

Read more about this company

• Contents
• Open Jobs
  1. Human Resources Business Partner-Shared Services
  2. ICT Officer Help Desk
  3. Medical Officer ICU
• Method of Application

• Job TypeFull Time
• QualificationBA/BSc/HND , Diploma
• Experience5 - 7 years
• LocationNairobi
• Job FieldHuman Resources / HR&nbsp

Duties & Responsibilities: 

• Coordinate the recruitment, selection and on-boarding processes. 
• Develop strategies to improve engagement, and manage programs designed to foster teamwork, including but not limited to, recruitment, onboarding, retention, recognition, learning and development, diversity, wellness, and other activities aimed at creating a positive workplace environment. 
• Participate in the continual development of HR programs, such as recruitment retention, compensation, benefits, and Learning & Development. 
• Manage labour relations initiatives, ensuring compliance with the statutory requirements, Collective Bargaining Agreement as well the hospital rules and regulations. 
• Prepare Business Function Human Resource forecasts in consultation HRBPs and Divisional Heads in scoping and justification of proposed and existing roles in line with the business strategy. 
• Educate, coach, and partner with managers on performance management and employee development goals 
• Provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and organizational development. 
• Analyze and interpret various types of employee reports (e.g., compensation, job levels, and attrition) to guide decision making and provide proactive solutions 
• Conduct an Employee engagement programs, Value Proposition and Employee Engagement survey. 
• Provide counsel and drive execution on workforce planning 

Qualifications & Requirements 

• Bachelor’s degree in Human Resource Management, Social Sciences, Business Administration or any other business-related field from a recognized institution. 
• 5 – 7 years’ experience with at least 3 years in a management position. 
• Certified Human Resource Professional (CHRP) qualifications or holder of a Higher Diploma in Human Resource Management from a recognized institution. 
• Must be registered with a valid practicing license from the Institute of Human Resources Management (IHRM). 
• Demonstrable Health Care industry awareness. 

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience2 years
• LocationNairobi
• Job FieldICT / Computer&nbsp

Duties & Responsibilities: 

• Provision of phone and remote desktop support for all the ICT needs of hospital staff, including troubleshooting of user account and general workstation related problems in support of IT operations. 
• Receives and handles service desk and incident management requests for IT and networking infrastructure support following agreed procedures, and maintains relevant records. 
• Monitors and logs the actual ICT services provided to users, compared to that required by service level agreements, and liaises with supervisors in the resolution of any breaches. 
• Submit Help Desk activities summary report to Manager in order to monitor the monthly activity report to ensure that all help desk calls for the Technical Team meet the defined SLA’s and where these are breached escalate appropriately. 
• Maintenance and use of Service Desk ensuring all calls are logged with an understanding of priority and business impact, communicating current status of any call escalations with all members of the team and key users. 
• Investigation and resolution of 2nd line support calls including call logging, diagnosis and resolution as appropriate for all calls as defined by ITIL standards and provide structured analysis and a creative approach to problem solving and resolution. 
• Perform remote troubleshooting through diagnostic techniques and pertinent questions by determining the best solution based on the issue and details provided by users. 

Key Performance Indicators 

• IT Support SLA compliance (the duration taken to resolve it support issues). 
• Number of trainings carried out. 
• Duration of time to implement any new initiatives. 

Qualifications, Regulatory & Legal Requirements 

• Bachelors Degree in Information Communication Technology, Computer Science or a related field. 
• Certifications in IT courses such as ITIL, MCSA and network administration courses. 
• Minimum 2 (two) years’ experience in ICT support and administration, with a strong technical background in IT systems and networks. 
• General understanding of ERP systems. 

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience2 years
• LocationNairobi
• Job FieldMedical / Healthcare&nbsp

Duties & Responsibilities: 

• Admission: As part of our general day to day tasks, a medical officer is the first point of contact with the patient, to clerk and ensure accurate and efficient diagnosis and management is started for the patient 
• Monitor and care for patients- Work hand in hand with other hospital staff to ensure daily review of patients, check up on progress and note/flag aspects of patient progress that need further evaluation in providing wholistic patient care 
• Assessing and planning treatment requirements: Daily review of patient medication and assessment of impact on patient based on clinical progress and laboratory indicators. This helps determine progress and hence continuation or need for change. 
• Perioperative Management: Ranging from preoperative analysis and review, obtaining consents. Bedside, minor surgical procedures that do not require theatre space. This saves up on time for patient to receive care and reduce exposure to sepsis/contaminants. Postoperative review and attendance 
• Literature Review: Practicing evidence-based medicine is the cornerstone of progress for the medical field. Together with our seniors, we research and review latest advancements in the world of medicine and how best to apply it to our daily practice and management for best results. 
• Execution: Following daily ward rounds by consultants, execute plans put in place, including running laboratory samples, organizing for imaging, analysing of results, appraising consultants in charge and executing additional plans of management. 
• Championing evidence-based practice, patient centred care, service excellence and continual improvement to provide premier patient-centred tertiary healthcare services 

Key Performance Indicators 

• Level of patients’ complaints and resolution measures. 
• Turnaround time for patient care. 
• Resource utilization according to budget approvals 

Qualifications, Regulatory & Legal Requirements 

• Bachelor of Medicine and Bachelor of Surgery from a recognized institution, a basic ICU course is an added advantage. 
• Must have valid membership and hold a valid practicing license from KMPDC. 
• Minimum 2 years’ post-internship experience in the ICU/Critical care units. 
• Valid ACLS provider/instructor certification. 

Method of Application

Use the link(s) below to apply on company website.