BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves.Since 2013, BURN has sold 200,000+ high quality, locally manu...
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- Contents
- Open Jobs
- Agent Care Team Manager - Electric
- Field Operations Warehouse Officer - Kakamega
- Head of Logistics Operations - Electric
- Senior Auditor
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
About The Role
Burn is looking for an Agent Care Team Manager with the following responsibilities.
Duties And Responsibilities
- Strategic Leadership s Alignment:
- Lead the development and execution of strategies to maximize agent performance in line with global commercial objectives
- Partner with business leaders to create strategies that enhance agent support, improve agent satisfaction, and contribute to business growth
- Operations Management:
- Oversee daily operations of agent care teams, ensuring high performance, smooth workflows, and business targets are met
- Collaborate with the Sales Operations team to ensure adherence to standard operating procedures (SOPs) across global teams, driving efficiency and consistency
- Manage the recruitment, training, and onboarding of sales agents/ACT officers
- Ensure correct agent mapping and zoning based on approved criteria and SOM
- Verify and confirm field team commission payments, ensuring timely processing
- Address field challenges and support agents in improving their performance
- Training s Development:
- Develop and implement training programs for agent care officers to ensure continuous improvement and alignment with company goals
- Collaborate with training teams to assess agent training needs, address skill gaps, monitor performance, and ensure compliance with SOPs
- Budget s Resource Management:
- Manage the agent care team’s budget, allocating resources effectively to maximize performance and meet business demands
- Lead efforts to streamline operations, improve efficiency, and reduce costs
- Business Development s Process Improvement:
- Work with senior management to identify and implement process improvements that enhance operational efficiency and agent satisfaction
- Escalation Management:
- Oversee and manage escalations from sales agents related to performance issues
- Identify root causes and implement strategic solutions to prevent future issues
Skills And Experience
- 5+ years of experience in sales or operations management, ideally in the renewable energy or clean cooking sectors
- Proven experience in sales support or agent management roles
- Strong strategic thinking and experience managing cross-functional teams
- Bachelor’s Degree from an accredited university
- Solid understanding of performance metrics, data analysis, and reporting
- Experience in business development, sales strategy, or process optimization
- Sales/operations data analysis and reporting experience
- Experience managing large, geographically dispersed teams
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 years
- LocationKakamega
- Job FieldProcurement / Store-keeping / Supply Chain 
About the role
- Burn is looking for a Field Operations Warehouse Officer who will be responsible for organizing the safe and efficient receipt, storage, and dispatch of warehoused goods.
Duties and Responsibilities:
- Last Mile Inventory Management:
- Ensure safe, timely & effective flow of inventory in the last mile meeting BURN’s operating procedures and processes consistently.
- Overseeing stock storage processes including tagging and labelling
- Report the stock status to the warehouse supervisor daily.
- Keep an accurate, and up-to-date track of inventory to minimize losses and damages.
- Ensures recovery of lost inventory happens according to processes.
- Ensure incoming product is received and managed/arranged appropriately according to BURN’s procedure
- Stock Taking:
- Be responsible for managing and running planned stock takes.
- Manage and control inventory stock counting/inventory accuracy checks with support from Field Operations Officer and sales agents.
- Forecasting:
- Forecasting supply and demand to prevent overstocking and running out-of-stock.
- Placing and receiving orders from the regional warehouse to replenish stocks as needed.
- Sales Orders:
- Report sales orders (via serial numbers) to the Field Ops Officer on the daily basis
- Aftersales:
- Receiving the default product brought back for fixing and communicating resolution timelines to the customer.
- Troubleshoot and fix defaulted products and update the relevant reports after resolution.
Skills and Experience:
- 2+ years of stock management
- Excellent written and verbal communication skills.
- Strong analytic/number-crunching background,
- Bachelor’s degree from a university
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- LocationNairobi
- Job FieldLogistics  , Procurement / Store-keeping / Supply Chain 
About the Role:
The Head of Logistics Operations - Electric is responsible for overseeing and optimizing logistics operations across the electric business unit, focusing on last-mile logistics enablement. This role includes coordinating outbound and reverse logistics, managing delivery efficiency, and supervising 3PL (Third-Party Logistics) partnerships to ensure seamless stoves delivery to customers. The position plays a critical role in ensuring cost-effective, timely delivery and high service quality for all our electric business unit customers.
Duties and Responsibilities:
- Logistics Coordination:
- Manage and oversee outbound logistics to ensure timely and efficient delivery of products.
- Coordinate with drivers and fleet managers to maintain smooth delivery processes.
- Reverse Logistics Management:
- Develop and implement strategies for managing reverse logistics, including repossessions, returns and repairs.
- Ensure proper handling, storage, and reallocation of returned products.
- Delivery Efficiency:
- Monitor and improve delivery KPIs to ensure consistent efficiency.
- Identify bottlenecks in the supply chain and implement solutions to address them.
- 3PL Partner Management:
- Collaborate with external logistics providers to optimize operations.
- Negotiate and manage contracts with third-party logistics partners.
- Operational Oversight:
- Align logistics strategies with overall company goals and ensure adherence to SOPs.
- Monitor and report on logistics costs, identifying areas for cost reduction.
- Compliance and Safety:
- Ensure all logistics activities comply with local regulations and company policies.
- Develop and maintain safety protocols to minimize risks in logistics operations.
- Team Leadership:
- Lead and mentor the logistics team to build a high-performing unit.
- Foster a culture of accountability, collaboration, and innovation.
Skills and Experience:
Proven Experience:
- A minimum of 5 years of experience in logistics or supply chain management, with demonstrated success in overseeing and optimizing logistics operations.
Industry Knowledge:
- Comprehensive understanding of logistics best practices, emerging trends, and technologies within the electric or renewable energy sector.
Communication Skills:
- Strong verbal and written communication skills, with the ability to effectively liaise with stakeholders, negotiate with partners, and provide clear direction to teams.
Leadership Skills:
- Exceptional leadership capabilities with a proven track record of managing and developing high-performing teams in logistics or supply chain roles.
Project Management:
- Advanced project management skills, including planning, execution, and performance measurement of logistics and supply chain initiatives.
Collaboration:
- Ability to collaborate with internal and external stakeholders, including third-party logistics (3PL) providers, to ensure seamless supply chain operations.
Analytical Skills:
- Proficiency in analyzing logistics data and KPIs to identify areas for improvement and optimize operations.
Software Proficiency:
- Experience with logistics management tools and software to streamline operations and reporting.
Regulatory Knowledge:
- Familiarity with local and international logistics regulations, standards, and compliance requirements.
Negotiation Skills:
- Strong negotiation abilities to manage contracts and partnerships with third-party logistics providers.
Environmental Awareness:
- Knowledge of sustainable logistics practices and a commitment to implementing eco-friendly supply chain strategies.
Technical Knowledge:
- Understanding of reverse logistics and repair/refurbishment processes in the electric product sector.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 - 7 years
- LocationNairobi
- Job FieldFinance / Accounting / Audit 
About the Role:
Are you an experienced audit professional with a passion for sustainability and environmental stewardship? Join us as a Senior Auditor in the carbon credits generation industry, where you'll play a vital role in ensuring transparency, compliance, and operational excellence within this critical sector.
Duties and Responsibilities:
As a Senior Auditor, you will:
- Develop and execute risk-based audit plans focusing on carbon credit generation, trading, and compliance processes.
- Conduct financial, operational, and compliance audits to evaluate the effectiveness of controls, particularly in project verification and certification processes.
- Assess compliance with international carbon credit standards, such as CDM, VCS, or Gold Standard.
- Collaborate with stakeholders across project development, finance, and legal teams to address audit findings effectively.
- Prepare and present detailed audit reports, including risks and recommendations, to senior management and stakeholders.
- Lead reviews of emission reduction project documentation, data integrity, and reporting practices.
- Stay updated on global carbon market trends, standards, and regulatory requirements.
- Mentor and guide junior audit staff, fostering a culture of accountability and continuous improvement.
Skills and Experience:
- Bachelor’s degree in Accounting, Finance, Environmental Science, or a related field.
- Professional certification such as CPA, ACCA, CIA, or relevant qualifications in environmental or sustainability standards.
- At least 5–7 years of experience in internal/external auditing, preferably in the carbon credits, renewable energy, or environmental sustainability industries.
- Strong understanding of carbon credit generation processes, including project development, verification, and certification.
- Proven experience in planning and executing audits independently, particularly in regulatory and compliance environments.
- Experience working with international frameworks like CDM, VCS, or Gold Standard is highly desirable.
- Background in mentoring or leading audit teams is an advantage.
- Integrity and Accountability: Demonstrates the highest ethical standards and commitment to transparent processes.
- Critical Thinking: Strong analytical skills to evaluate complex systems and processes.
- Effective Communication: Exceptional report writing and presentation skills tailored to diverse stakeholders.
- Detail-Oriented: Ensures precision and accuracy in all audit-related activities.
- Leadership: Inspires and motivates audit teams while promoting best practices.
- Sustainability Mindset: Passion for contributing to global climate action initiatives.
- Advanced knowledge of auditing standards, financial controls, and compliance frameworks relevant to carbon credit projects.
- Familiarity with carbon market mechanisms, such as carbon offset registries and monitoring frameworks.
- Proficiency in auditing tools, ERP systems, and data analytics platforms.
- Expertise in international carbon credit standards like CDM, VCS, or Gold Standard.
- Advanced Microsoft Excel and PowerPoint skills, with the ability to analyze and present complex data.
Method of Application
Use the link(s) below to apply on company website.