Branch Manager – Iringa Branch at Exim Bank
Branch Manager – Iringa Branch
Exim Bank
Location :Iringa
Experience :5 – 8
Posted :30-Jan-2025
Job Description
To meet branch Retail and SME Financial Targets through a world-class Sales and Service Management system and within established product programs through the branch. To work closely with the Central Operations Unit to operate and maintain a smooth-running and operationally efficient branch, that conforms to the financial institutions and BOT regulations, rules, and guidelines issued from time to time. This will include servicing corporate customers.
Roles & Responsibilities
- Accountable for all aspects of running a successful branch, delivering great business performance and leading and motivating a team that provides the best customer experience in your area.
- Primary responsibility will be to drive business (CASA and Fee Growth) product sales and Customer Service with oversight on branch operations, compliance, and control.
- Understand your customer base and identify opportunities to build and grow profitable Relationships.
- Deliver against business and sales performance.
- Acquire new customers and retain and grow your relationships with existing customers.
- Responsible for the operational efficiency of the branch and the productivity of its staff.
- Responsible for the operation and maintenance of the integrated systems, and retention of accurate and up-to-date records of all transactions including inter-bank transactions.
- Prepare periodic and statutory reports for management.
- Have a good understanding of branch control procedures with a specific focus on financial security.
- Take ownership of resolving complex problems, working with colleagues in other offices /
- Branches to provide a seamless experience for your customers.
- Provide a superior level of customer relations and promote the service culture through coaching, guidance, and staff motivation.
- Participate in community affairs to increase the bank’s visibility and enhance new and existing Business opportunities.
- Perform other duties in the absence of the MCSOP / Ops Manager as directed by the Cluster Head
How to Apply: