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- Contents
- Open Jobs
- Marketing Associate - Hospitality
- B2B Sales Representative - Cleaning Solutions
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience5 years
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
Our Client is looking for a well-organized vibrant self-driven Marketing Associate The role reports to the Managing Director.
About the Client:
- A busy events management firm specializing with both corporate and social functions in Nairobi and Kenya.
Objective:
- To effectively expand into new client markets and maintain current client relationships. Oversee diverse client accounts to enhance awareness, visibility, and revenue generation, meeting sales and business goals through various communication, marketing, and public relations strategies, all aimed at fulfilling client requirements.
Qualifications and Requirements
- Bachelor’s Degree in Business Administration or Marketing, Public Relations, Communication or any other industry-related field.
- Diploma in Sales and Marketing from a recognized university.
- At least 5 years’ relevant experience in related marketing role
- Proven working experience in the Events Industry
- Proficiency in MS Office Suite.
- Proficiency in social media marketing, and digital marketing at large
Competencies and Skills
- Effective verbal and written communication skills.
- Problem solving skills – Proactively picks up issues and correct them on time
- Strong interpersonal skills
- In-depth knowledge of the industry and its current events.
- Ability to work handle pressure and meet deadlines.
- Great interpersonal skills, enjoys meeting new people/outgoing
- Excellent time management and organization.
- Experience with creating a marketing campaign, marketing strategy, and marketing plan.
- Experience with online marketing, including social media, and content marketing.
- Excellent public relations skills
- Ability to quickly adapt to change.
- Familiarity with a variety of concepts, practices and procedures in events management
- Aggressive with strong selling skills
- Confident and presentable to hold meetings with clients
- Professional demeanor
- Good relationship networks.
- Proficiency with Customer Service and Marketing systems.
- Excellent communication skills and the ability to anticipate the needs of customers.
- Exceptional customer service skills.
Key Responsibilities and Duties
- Developing a pricing strategy that maximizes profits and market share but considers customer satisfaction.
- Develop, present, and implement the annual marketing plans and revenue generation budgets in line with the company’s objectives
- Establish, develop and maintain positive business and customer relationships.
- Organize and participate in corporate events including marketing journeys to market the company’s services promote awareness and convert leads.
- Creating promotions with advertising managers.
- Developing and managing advertising campaigns.
- Building brand awareness and positioning.
- Evaluating and maintaining a marketing strategy.
- Directing, planning and coordinating marketing efforts.
- Communicating the marketing plan.
- Developing each marketing campaign from start to finish.
- Researching demand for the organization\'s products and services.
- Evaluating competitors and Conducting Data Analysis
- Manage the social media platforms including Facebook, Twitter, and Instagram and promptly respond to potential clients’ inquiries
- Champion clients at all levels internally.
- Build new business relationships using existing industry contacts.
- Create and execute revenue/visibility growth campaigns and events for the different accounts handled.
- Develop quotes and proposals for different communication initiatives.
- Achieve revenue targets and goals.
- Manage client relationships and provide clients with excellent service and support.
- Give feedback and suggestions for improvement and market research to the Director.
- Plan and oversee new communications and PR initiatives and overall corporate Communication.
- Website Management, Social Media Management.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 - 4 years
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
About the Client:
- Our client who is in the business of offering eco-friendly upholstery cleaning solutions seeks to hire a highly organized, creative, aggressive and competent individual as a B2B Sales Representative. The overall purpose of this role is to support business growth and development by assisting in prospecting, negotiating and closing new revenue streams for customers and promoting good business relations with existing customers.
Qualifications and Requirements:
- Bachelor’s degree in business or a related field preferred.
- 3 to 4 years’ experience in the same field or in Hotels
- Knowledge of the industry and market trends related to the company’s products/services is beneficial.
- Possess a valid driver’s license.
- Proven track record of successful sales experience, preferably in a customer-facing role.
- Proficient in using sales-related software and tools, including CRM systems, sales analytics, and presentation software.
Competencies and Skills:
- Excellent verbal and written communication skills.
- Strong active listening skills.
- Persuasive and engaging presentation skills.
- Strong negotiation skills.
- Ability to build and maintain positive relationships.
- Self-driven and results-oriented mindset.
- Ability to work independently and as part of a team.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Organizational and Time Management skills.
- Willingness to stay updated on best practices.
- Good Interpersonal skills.
- Professionalism and Integrity.
- Ability to conduct business with integrity, honesty, and transparency.
Key Responsibilities and Duties:
- Continuously improve processes by implementing two-second daily process improvements.
- Develop and execute a sales plan to meet or exceed sales targets for assigned territory.
- Identify and prospect potential customers within the assigned territory, utilizing various resources such as industry databases, referrals, and cold-calling.
- Schedule face-to-face meetings with potential and existing customers to present products/services and address their needs.
- Build and maintain strong relationships with customers through regular visits, phone calls, and emails.
- Conduct product demonstrations and provide training to customers on the usage and benefits of company products.
- Effectively communicate product updates, pricing changes, and other relevant information to customers in a clear and concise manner.
- Collaborate with internal teams, such as marketing and customer service, to ensure seamless customer experiences.
- Gather market intelligence and stay informed about industry trends, competitors, and customer preferences to identify new opportunities.
- Maintain accurate and up-to-date records of customer interactions, sales activities, and progress in CRM software.
- Prepare and submit timely and accurate sales reports, forecasts, and expense reports.
- Participate in sales meetings, conferences, and trade shows to network and promote company products.
- Continuously improve product knowledge and sales techniques through self-study, training programs, and professional development opportunities.
- Follow company policies, procedures, and code of conduct at all times, ensuring compliance with legal and ethical standards.
- Collaborate with the customer service team to address and resolve any customer issues or concerns.
- Collect customer feedback and communicate it internally to improve products, services, and overall customer satisfaction.
- Meet and exceed customer expectations by providing exceptional customer service and promptly addressing any inquiries or needs.
- Conduct regular market research and analysis to identify potential market segments and develop strategies to penetrate new markets.
- Work closely with the sales management team to develop strategies, set goals, and align sales efforts with company objectives.
- Be willing to take on additional duties as assigned by management.
Key Performance Indicators (KPIs):
- Daily Process Improvements Index: Measure the frequency and impact of daily process improvements implemented, aiming for a target of two or more improvements per day.
- Sales Revenue: Total revenue by sales representative from customer visits and external calls.
- Customer Acquisition Rate: Number of new customers acquired through sales representative’s efforts. (Calls and Visits).
- Customer Retention Rate: Percentage of existing customers that continue to do business with the company after a visit from the sales representative.
- Sales Conversion Rate: Percentage of potential customers visited by the sales representative who ultimately make a purchase. (Daily calls or Monthly Visits).
- Average Deal Size: Average value of sales generated per customer visit.
- Customer Satisfaction Rating: Collect feedback from customers about their experience, aiming for a high satisfaction rating, such as 90% or above.
Method of Application
Interested applicants should send their detailed CV and Cover Letter quoting the job title:
MARKETING ASSOCIATE - HOSPITALITY as subject to reach us not later than 30th January 2025
“B2B SALES REPRESENTATIVE ” as subject to reach us not later than 28th January 2025
to [email protected]. Only the shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis.