Our mission is tp provide affordable, accessible and sustainable quality services, enhancing community participation and creating a secure climate for political,social and economic development through the commitment of a motivated and dedicated team.
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- Contents
- Open Jobs
- Business Enterprise and SMEs Officer II - 6 Posts
- Business Enterprise and SMEs Officer I - 4 Posts
- Assistant Director, Office Administrative Services
- Deputy Director Employee Relations & Welfare
- Principal Customer Service/Public Relations Officer - 2 Posts
- Principal Administrative Officer -12 Posts
- Director – CEC Secretariat
- Assistant Director Performance Management
- Deputy Director Administration
- Senior Business Enterprise and SMEs Officer - 3 Posts
- Assistant Director Customer Service
- Director Performance Contracting, Governance, Monitoring & Evaluation
- Director Customer Service
- Assistant Director Public Participation and Civic Education
- Deputy Director Customer Service
- Principal Human Resource Management Officer - 17 Posts
- Principal Public Participation - 2 Posts
- Director Public Participation
- Deputy Director Employee Performance Management
- Deputy Director, Human Resource Management
- Deputy Director Public Participation
- Principal Accountant
- Director Employee Relations & Welfare
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
Job Requirement
For appointment to this grade, an officer must have:
- Bachelor's degree in any of the following disciplines: - Commerce, Accounting, Marketing, Community development, Business management, Entrepreneurship, Economics, or its equivalent from a recognized institution;
- Demonstrated a thorough understanding of national goals, policies and development objectives and the ability to translate them into Enterprise development programs/projects.
Job Description
- Collecting, compiling and analyzing economic and MSEs related data; disseminating business information, facilitating trade promotion activities, participating and organizing trade interactive forum, exhibitions and/or fairs, conducting capacity building trainings and business counselling sessions, conducting surveys of various business activities, vetting of loans applicants, sensitizing the business community on sources of affordable credit available to Micro and Small Enterprises (MSEs), promoting entrepreneurial venture creation, facilitating the growth and development of Micro and Small Enterprises (MSEs), and participating in management of business information and solution centers
- In addition, the officer will be required to participate in the implementation of trade related development projects, and mobilizing the business community to participate in trade and exhibitions
- vetting of Loans applicants, Vetting and recruitment of viable clients as a result of market drives done by the marketing team and
- Facilitation of groups formation and clients training
- Organizing and supervising clients and groups by attending monthly group meetings related to their projects
- Loans appraisal and assessment
- Loan repayment monitoring and savings mobilization (maintain healthy business loans portfolio)
- Reporting on portfolio quality to the Director
- Any other duty assigned by immediate supervisor
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
Job Requirement
For appointment to this grade, an officer must have:
- Bachelor’s degree in any of the following disciplines: - Commerce, Accounting, Business Management, Entrepreneurship, Economics, or Certified Public Accountant (K);
- Demonstrated a thorough understanding of national goals, policies and development objectives and the ability to translate them into Enterprise development programs/projects.
Job Description
- Collecting, compiling and analyzing economic and MSEs related data; disseminating business information, facilitating trade promotion activities, participating and organizing trade interactive forums, exhibitions and/or fairs, conducting capacity-building trainings and business counselling sessions, conducting surveys of various business activities, vetting of loan applicants, sensitizing the business community on sources of affordable credit available to Micro and Small Enterprises (MSEs), promoting entrepreneurial venture creation, facilitating the growth and development of Micro and Small Enterprises (MSEs), and participating in management of business information and solution centers.
- In addition, the officer will be required to participate in the implementation of trade-related development projects and mobilize the business community to participate in trade and exhibitions.
- Vetting of loan applicants, vetting and recruitment of viable clients as a result of market drives done by the marketing team and:
- Facilitation of group formation and client training
- Organizing and supervising clients and groups by attending monthly group meetings related to their projects
- Loan appraisal and assessment
- Loan repayment monitoring and savings mobilization (maintain a healthy business loan portfolio)
- Reporting on portfolio quality to the Director
- Any other duty assigned by the immediate supervisor.
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience
- LocationNairobi
- Job FieldAdministration / Secretarial 
Job Requirement
For appointment to this grade, an officer must have:
- Served in the grade of Principal Office Administrator for a minimum period of three (3) years.
- Bachelor’s Degree in Secretarial Studies or Bachelor of Business and Office Management from a recognized institution;
OR
- Bachelor’s Degree in Social Sciences plus a Diploma in Secretarial Studies from a recognized institution;
OR
- Bachelor’s degree in Social Sciences plus Business Education Single and Group Certificates (BES & GC) Stage I, II, and III from the Kenya National Examination Council in the following subjects:
- Shorthand III (minimum 120 w.p.m)
- Typewriting III (50 w.p.m)/Computerized Document Processing III
- Business English III/Communications II
- Commerce II
- Office Management III/Office Administration and Management III
- Secretarial Studies II
- Certificate in Secretarial Management Course from Kenya School of Government or any other Government Training Institute.
- Certificate in Computer Application from a recognized institution.
- Demonstrated professional competence in the management of office administrative services.
Job Description
Duties and responsibilities at this level will entail:
- Using e-office to research and process data.
- Operating office equipment.
- Attending to visitors/clients.
- Handling telephone calls.
- Handling customer inquiries and complaints.
- Coordinating schedules of meetings and appointments.
- Coordinating travel arrangements.
- Ensuring security of office records, equipment, and documents, including classified materials.
- Ensuring security, integrity, and confidentiality of data.
- Establishing and monitoring procedures for record-keeping of correspondence and file movement.
- Maintaining an up-to-date filing system in the office.
- Preparing responses to correspondence.
- Managing office protocol and etiquette.
- Any other office administrative services duties that may be assigned.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience10 years
- LocationNairobi
- Job FieldHuman Resources / HR 
Job Requirement
Academic Qualifications
- Master’s Degree in Human Resource Management/Industrial relations/ Business Administration/Public Policy and Administration or any relevant field
- A Bachelor’s degree in Social Sciences such as Government, Sociology, Public/Business Administration, Human Resource/Personnel Management or any other relevant qualification from a recognized university/institution
Professional Qualifications/Membership to Professional Bodies
- Certified Human Resource Practitioner (CHRP) or Equivalent
- Registered (Licensed) Member of Institute of Human Resource Management
Previous relevant work experience required
- 10 years’ experience in Human Resource Management of which 3 years should be at the level of Assistant Director, Human Resource Management in the public or private sector
Job Description
Managerial/Supervisory
- Preparation of Employee Relations & Welfare brief for policy decision
- Plan, organize, coordinate and administer all Employee Relations & Welfare activities within the county sectors and departments in accordance with the delegated instrument of the Nairobi County Public Service Board.
- Develop and execute Employee Relations & Welfare strategy in support of the overall CID plan and strategic direction of the organization;
- Managing Employee Relations & Welfare records
- Supervision of staff in the department for effective work performance
- Assist the Director, Employee Relations & Welfare in oversight management of the Employee Relations & Welfare unit
- Assist Director, Employee Relations & Welfare in Oversight preparation of Employee Relations & Welfare programmes in the county
Operational Responsibilities
- Ensuring operationalizing and monitoring of County Employee Relations & Welfare policies on day-to-day basis e.g. disciplinary
- Analyzing effectiveness of Employee Relations & Welfare policies, rules and regulations in the county
- Carrying out Employee Relations & Welfare audit, identifying gaps and proposing recommendations
- Communicating any changes to prevailing Employee Relations & Welfare in the county
- Facilitating maintenance of good industrial relations among employees and various trade unions
- Representing the department in senior management meetings as required.
- Performing all Employee Relations & Welfare related duties and responsibilities in liaison with the Director Employee Relations & Welfare and the County Public Service Board
- Preparing agendas for deliberation to County Human Resource Management Advisory Committee and submission of recommendations to the County Public Service Board.
- Ensuring proper application and interpretation of Employee Relations & Welfare policies, procedures, systems and regulations including labour laws and statutes that impact on Employee Relations & Welfare;
- Implementing recommendations of various Baseline Surveys: - employee satisfaction, work environment, drug and substance abuse
- Ensuring maintenance of Employee Relations & Welfare records.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldCustomer Care 
Job Requirement
- Served at least (3) years in the middle level management in Public service
- Bachelor degree in following disciplines in Social Sciences: International Relations, Public/ Business Administration it’s equivalent from a recognized institution.
- Demonstrate outstanding professional competence and administrative ability in the management of public affairs
- CPS (K) is an added advantage.
Job Description
- Co-ordinate and supervise Customer Service at the Sub County Level;
- Draw and implement the Sub County Customer Service Annual work plan.
- Draw, maintain and update the stakeholders register.
- Supervise, manage and coordinate the activities of all Customer Service officers.
- Compile and submit monthly, quarterly and annual Customer Service reports to the Assistant Director Customer Service.
- Any other related duties as maybe assigned by the supervisor(s).
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience7 years
- LocationNairobi
- Job FieldAdministration / Secretarial 
Job Requirement
- Served for at least (7) years in the middle level management in Public service in Job Group 'L' and above.
- Bachelor degree in following disciplines in any Social Sciences, Public/ Business Administration or its recognized equivalent qualification from a recognized institute or holder of CPS(K).
- Demonstrate outstanding professional competence and administrative ability in the management.
Job Description
- Responsible to the director administration in the co-ordination, management, supervision and general administration in the Sectors.
- Assisting in all personnel matters in the sectors.
- Advise sub-county administration/sector on disciplinary staff matters.
- Assist in the maintenance of personnel files in the Sectors.
- Preparing reports of staff for submission to the county director.
- Assisting in processing annual staff appraisal forms.
- Supervising junior officers in the Sectors.
- Handling disciplinary matters in the Sectors.
- Handling staff training in the respective Sectors.
- Any other duties as maybe assigned.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience10 years
- LocationNairobi
- Job FieldAdministration / Secretarial 
Job Requirement
For appointment to this grade, an Officer must have: -
- Served in the grade of senior management or any other relevant and comparable position in the Public Service for a minimum period of ten (10) years;
- A Bachelor’s degree in Social Sciences, Public Administration, and/or Management from a recognized Institution; Masters’ degree would be an added advantage
- Be a member of a recognized professional body; Preferably the Institute of Certified Secretaries (or intermediate level of certification for the same) or any other body related to matters of Administration (CIS, KAPAAM/AAPAM, etc).
- Hold certificate in Senior Management or its equivalent course of not less than four weeks from the Kenya School of Government and
- Certificate in Strategic Leadership Development Program or its equivalent course of not less than four weeks at the Kenya School of Government
- A clear understanding of the government procedures as well as the County’s Development goals, policies, laws and priorities;
- Knowledge and clear understanding cooperate governance and boards management systems and processes and the coordination and management of executive meetings;
- Shown outstanding, professional competence and administrative ability in governance and government systems.
- Be of good standing on matters of integrity assurance and confidentiality
- Good command of the official corporate language, strong communication and problem solving skills and ability for multi-tasking
Job Description
- Attendance to and recording of proceedings of County Executive Committee, County Chief Officer’s and other Executive meetings on behalf of the County Secretary.
- Maintain custody of all records, proceedings, documents and information from the County Executive Committee
- Timely communication of resolutions and policy direction of the meetings to all relevant offices and sectors within the county.
- Make follow-ups on implementation of meeting resolutions for the office of the County Secretary
- Supervising the County Executive Committee Clerks in the performance of their duties.
- Processing, advising and ensuring well-researched and structured County Executive Committee Memoranda.
- Link and coordinate various county sectors to understand the CEC decisions for purpose of seamless implementation of the same.
- Preparation and submission of quarterly and annual performance contract reports of the County Executive Committee Clerks.
- iPreparation and submission of mid-year annual performance Appraisal system reports of officers in the County Executive Committee secretariat.
- Offer logistical support to the CEC on matters communication, meeting management and CEC retreats.
- Prepare and collate travel documents for County Executive Committee Members whenever they are to travel abroad.
- Effective and efficient management and reporting of the departmental budgets and work plan
- Any other duty as may be assigned by the County Secretary.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience6 years
- LocationNairobi
- Job FieldHuman Resources / HR 
Job Requirement
Academic qualifications
- Master’s Degree in Human Resource Management/Industrial relations/ Business Administration/Public Policy and Administration or any relevant field
- A Bachelor’s degree in Social Sciences such as Government, Sociology, Public/Business Administration, Human Resource/Personnel Management or any other relevant qualification from a recognized university/institution
Professional Qualifications/Membership to Professional Bodies
- Certified Human Resource Practitioner (CHRP) or Equivalent, Registered (Licensed) Member of Institute of Human Resource Management
Previous relevant work experience required
- Six years’ experience in Human Resource Management of which 3 years should be at the level of Chief Human Resource Management /Development I in the public or private sector
Job Description
Managerial / Supervisory Responsibilities
- Undertake research, interpret and apply the findings in the improvement of Employee performance management in public service sector
- Liaise with departments in designing Employee performance management system.
Operational Responsibilities
- Coordinating implementation of performance management systems;
- Undertaking evaluation of performance
- Reporting on progress on development and implementation of performance contracts in the public service
- Applying techniques of Research Designs on various options planned.
- Doing statistical estimations, editing, data encoding procedures;
- Planning and preparing operating Instruction manuals and carry out editing;
- Monitoring and compiling statistical information;
- Developing data encoding logic for data processing;
- Processing statistical data, cleaning and validating data and computing rates, ratios and indicators;
- Assisting the Director in designing questionnaires, formats and schedules, design statistical control formats, assist in statistical training materials;
- Developing field operation strategies;
- Coordinating in liaison with other departments in regard to statistical data;
- Compiling reports, charts, and graphs that describe and interpret findings of analyses.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldAdministration / Secretarial 
Job Requirement
- Served in the grade of Assistant Director Administration or in a comparable position in the Public Sector for a minimum period of three (3) years;
- Bachelor’s Degree in following disciplines in Social Sciences Public/Business Administration or its recognized equivalent qualification from a recognized institute;
- In-depth professional knowledge and experience in a specialized field or broad knowledge in the below fields:
- Budgeting
- Relevant legislation.
- Professional standards;
- Computer literacy.
Job Description
- Providing leadership and supervision in coordinating the Board functions in matters of administration and good governance;
- To manage Board priorities and delivery of service through provision of administrative leadership, accountability, guidance, coordination, implementation, monitoring & evaluation of activities;
- Streamlining management systems, monitoring budget & ensuring sound financial management, stewardship & sustainability;
- Advising the CEO on all Administration matters;
- Coordinating day the day Administration duties and logistic in the Board;
- Ensuring efficient management of resources and coordination of the Board activities;
- Take charge and safe custody of inventory;
- Ensuring provision of hospitality services to various executive committee meetings;
- Supervision of staff below him/her in the Board for effective work performance;
- Facilitate training and staff development functions for staff in the Board;
- Develop and plan for budgets for the Board;
- To monitor commitments, expenditure and reimbursements in the Board for compliance with approved budgets;
- Developing & implementing proper management policies and procedures in support of good governance and prompt service delivery;
- Assist in ensuring timely, efficient communication of administration issues in the Board.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldSales / Marketing / Retail / Business Development 
Job Requirement
For appointment to this grade, an officer must have:
- Bachelor’s degree in any of the following disciplines: - Commerce, Accounting, Business management, Entrepreneurship, Economics, or Certified Public Accountant (K);
- Served in the position of Business Enterprise and SMEs 1 or an Equivalent position in the service.
- Demonstrated a thorough understanding of national goals, policies and development objectives and the ability to translate them into Enterprise development programs/projects.
Job Description
- Collecting, compiling and analyzing economic and MSEs related data; disseminating business information, facilitating trade promotion activities, participating and organizing trade interactive forum, exhibitions and/or fairs, conducting capacity building trainings and business counselling sessions, conducting surveys of various business activities, vetting of loans applicants, sensitizing the business community on sources of affordable credit available to Micro and Small Enterprises (MSEs), promoting entrepreneurial venture creation, facilitating the growth and development of Micro and Small Enterprises (MSEs), and participating in management of business information and solution centers
- In addition, the officer will be required to participate in the implementation of trade related development projects, and mobilizing the business community to participate in trade and exhibitions
- vetting of Loans applicants, Vetting and recruitment of viable clients as a result of market drives done by the marketing team and
- Facilitation of groups formation and clients training
- Organizing and supervising clients and groups by attending monthly group meetings related to their projects
- Loans appraisal and assessment
- Loan repayment monitoring and savings mobilization (maintain healthy business loans portfolio)
- Reporting on portfolio quality to the Director
- Any other duty assigned by immediate supervisor
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldCustomer Care 
Job Requirement
- Served at least (3) years in middle-level management in Public Service.
- Bachelor’s degree in the following disciplines in Social Sciences: International Relations, Public/Business Administration, or its equivalent from a recognized institution.
- Demonstrate outstanding professional competence and administrative ability in the management of public affairs.
- CPS (K) is an added advantage.
Job Description
- Coordinate and draw up the County Customer Service plan.
- Coordinate the establishment and maintenance of a sustainable County Customer Service.
- Coordinate and ensure the implementation of the County Customer Service programs.
- In liaison with the Sub County and Ward Administrators, coordinate the implementation of county customer service programs.
- Develop and ensure implementation of an appropriate Customer Service plan.
- Develop, maintain, and update a key Customer Service stakeholder’s register.
- Coordinate the implementation of all Customer Service programs.
- Compile and submit quarterly and annual Customer Service programs.
- Compile and submit quarterly and annual Customer Service reports to the office of the Director of Customer Service.
- Any other duties assigned by his/her supervisor.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience8 years
- LocationNairobi
- Job FieldData, Business Analysis and AI 
Job Requirement
- Masters’ degree in Business Administration (Strategic Management), Governance and Leadership or a related field from a recognized institution.
- Bachelor’s degree in Information Management, Business Administration, Governance and Leadership or a related field from a recognized institution.
- Eight (8) years relevant work experience, (2) years of which in senior management position dealing with Performance Management, Governance, Strategy Execution and Monitoring and Evaluation.
- Any performance management courses certification
- Any Governance and Leadership courses certification
- Certificate in Strategic Leadership Development Programme course not less than (4) weeks from a recognized institution
- Knowledge in relevant legislation such as county laws
- Knowledge of professional standards such as the code of conduct and ethics
- Computer literacy
- Monitoring and evaluation skills
- Project Management skills
- Performance management skills
- Report writing
- Communication skills
- Interpersonal skills
- Organizational skills
- Ability to work under pressure
- Negotiation skills
- Teamwork
- Problem solving skills
- Must meet requirements set out in chapter six (6) of the constitution of Kenya
Job Description
Managerial/Supervisory Responsibilities
- Develop the overall framework of the monitoring and evaluation activities and clarify the responsibilities and prepare the work plan and the detailed budget for the monitoring and evaluation activities;
- Develop and implement a strategic vision for performance contract management aligned with the overall goals and objectives of Nairobi City County.
- Collaborate with senior leadership to establish performance priorities and metrics that align with the county's strategic plan.
- Oversee and monitor institutionalization of Integrated Result Based Management enhancing RBM leadership capacity building for change and development
- Guide and coordinate the review of programme result chain including: providing technical advice for the revision of performance indicators; ensuring that realistic intermediate and end-of- programme targets are defined;
- Coordinate implementation of public participation monitoring and evaluation in line with the legal frameworks.
- Coordinate baseline study on monitoring and evaluation in the county and identifying sources of data, collection methods and resources needed and related cost;
- Oversee and promote ethics and integrity culture in line with existing legal framework and create synergy with constitutional established institutions i.e Ethics and Anti-Corruption Commission (EACC), Ombudsman etc.
- Oversee transformation and monitoring of the quality and effectiveness of County Huduma Integrated Service Delivery (One-Stop shop) for quality service delivery sustainability
- Re-engineering of business processes to ensure efficiency and effectiveness in service delivery
- Promote common service delivery standards and performance benchmarks for the provision of citizen services
- Implementation of the Quality Management System that will lead to ISO certification
- Establish and maintain a knowledge repository or database to store, organize, and disseminate knowledge assets.
- Implementation and translation of the County Vison Mission into a strategy though the balanced scorecard
- Any other duties that may be assigned
Operational Responsibilities/ Tasks
- Coordinate the preparation of all monitoring and evaluation reports; guide staff and executing partners in preparing their progress reports in accordance with approved reporting formats and ensure their timely submission;
- Lead the design and development of performance contracts, ensuring they are SMART (Specific, Measurable, Achievable, Relevant, Time-bound) and aligned with organizational goals.
- Designing of performance contract, re-negotiation and negotiation of targets.
- Aligning PC targets to strategic plan and CIDP
- Vetting of Performance contract according to PC Guidelines.
- Cascading Performance Contract to Lower Units
- Preparation undertaking RRI leadership orientation and challenge area crafting.
- Sharpening of the RRI goals
- Coaching the RRI leaders and team members to optimize team energy and participation throughout the process.
- Organizing mid-term, wrap up reviews and 100-days celebration ceremony and clarifying follow up action that will ensure RBM sustainability and success.
- Prepare consolidated progress reports for the Management including identification of problems, causes of potential bottlenecks in implementation, and providing specific recommendations;
- Foster participatory planning and monitoring; organize and provide refresher training in monitoring and evaluation for programmes and implementing partner staff, local organizations and primary stakeholders with a view of developing local monitoring and evaluation capacity;
- Facilitate reflection exercises on key internal and external research produced to promote evidence-based planning;
- Facilitate exchange of experiences by supporting and coordinating participation in network of programmes in county sharing common characteristics;
- Provide regular summaries of key issues raised through complaints mechanism to the field office Management and senior staff of departments with recommendations;
- Monitor and evaluate the implementation of the County Strategic plan by establishing performance strategic plan measures and metrics across all the county sectors/ departments/ sub-counties and translating strategy in to operational terms
- Supervise the work of the Monitoring and Evaluation office staff; provide guidance and technical support;
- Create synergy with other performance management, monitoring and evaluation, ethics and integrity stakeholders etc.
- Representing the Directorate in meetings relating to service delivery transformation, performance management/result based management, and monitoring and evaluation
- Any other duties that may be assigned.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldCustomer Care 
Job Requirement
- Served in the grade of Principal Office Administrator for a minimum period of three (3) years.
- Bachelor’s Degree in Secretarial Studies or Bachelor of Business and Office Management from a recognized institution;
- OR Bachelor’s Degree in Social Sciences plus a Diploma in Secretarial Studies from a recognized institution;
- OR Bachelor’s degree in Social Sciences plus Business Education Single and Group Certificates (BES & GC) Stage I, II, and III from the Kenya National Examination Council in the following subjects:
- Shorthand III (minimum 120 w.p.m)
- Typewriting III (50 w.p.m)/computerized Document Processing III
- Business English III/Communications II
- Commerce II
- Office Management III/Office Administration and Management III
- Secretarial Studies II
- Certificate in Secretarial Management Course from Kenya School of Government or any other Government Training Institute.
- Certificate in Computer Application from a recognized institution.
- Demonstrated professional competence in management of office Administrative services.
Job Description
- Using e-office to research and process data.
- Operating office equipment.
- Attending to visitors/clients.
- Handling telephone calls.
- Handling customer inquiries and complaints.
- Coordinating schedules of meetings and appointments.
- Coordinating travel arrangements.
- Ensuring security of office records, equipment and documents, including classified materials.
- Ensuring security, integrity and confidentiality of data.
- Establishing and monitoring procedures for record keeping of correspondence and file movement.
- Maintaining an up-to-date filling system in the office.
- Preparing responses to correspondence.
- Managing office protocol and etiquette.
- Any other office administrative services duties that may be assigned.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldProject Management 
Job Requirement
- Possess a Bachelor’s degree in any of the following disciplines: Public Administration, Public Relations, Education, Business Administration/Management, Community Development or any other Social Science from a recognized institution.
- Competence in Computer Applications.
Job Description
- Lead in the development and implementation of public participation programmes, policies and strategies.
- Coordinating the programmatic delivery of Nairobi City County Government’s public participation activities.
- Leading in developing and implementing Programme-related strategies and work plans and ensuring their alignment to Nairobi City County Government’s overall strategy.
- Identify training needs and take appropriate training for CSOs and CBOs to ensure efficient and effective delivery of civic education and civic engagement activities.
- Liaise with Implementing Partners to ensure the implementation of public participation and civic engagement programmes in line with the agreed work plans and strategic objectives.
- Prepare the quarterly programme progress reports for public participation for presentation to the programme management committee.
- Lead in the development and continuous improvement of the public participation curriculum, communication content and materials in line with Programme objectives and best practices.
- Participate in the effective and efficient implementation of capacity-building initiatives to support public participation.
- Use technology innovatively and effectively to support civic education activities.
- Incorporate gender and inclusion issues, environmental issues, HIV/AIDS and other mainstream tenets in public participation programmes.
- Lead in the development of the public participation budget and monitor costs in liaison with the Finance Unit.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience5 years
- LocationNairobi
- Job FieldCustomer Care 
Job Requirement
- Served at least (3) years in the middle level management in Public service.
- Bachelor Degree in Social Sciences Communication, International Relations, or its equivalent from a recognized institution.
- 5 Years’ experience in customer service.
- Demonstrate outstanding professional competence and administrative ability in the management of public affairs.
- A master's degree is an added advantage.
Job Description
- Coordinate Customer Service activities in the County.
- Develop and coordinate implementation of Customer Service policies.
- Preparation and maintenance of budget estimates for the Customer Service Directorate.
- Advising the County Chief Officer on all Customer Service matters.
- Identify and engage relevant stakeholders in the development and execution of County policies, law and project cycles.
- Initiate and maintain partnership for the directorate resources mobilization and technical support.
- Compile and submit the quarterly and annual Customer Service report to the office of the Director Customer Service.
- Coordinate and draw-up the annual County Consolidated Customer Service calendar/work plan.
- Attend all relevant meetings.
- Oversee the implementation of relevant County policies and other regulatory frameworks.
- Any other duties assigned by the Director Customer Service.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience6 years
- LocationNairobi
- Job FieldHuman Resources / HR 
Job Requirement
Academic Qualifications
- A Bachelors’ degree in Human Resource Management & Development, Industrial Relations, Public/Business Administration, or any other relevant qualification from a recognized institution.
Professional Qualifications/Membership to Professional Bodies
- Member of Institute of Human Resource Management
Previous relevant work experience required
- Six years’ experience in Human Resource Management of which 3years should be at the level of Chief Human Resource Management II in the public or private sector
Job Description
Managerial/Supervisory
- Provide guidance on and oversight of the implementation of human resource management policies, rules and regulations for county departments and county public service bodies.
- Supervise staff in the unit for effective work performance.
- Coordinate human resource services in areas of recruitment, induction, promotion, job placement, leave scheduling, leave liability, welfare and benefits management
- Represent the HR Manager in Management meetings and any other duties as directed
Operational Responsibilities
- Implementing human resource services in areas of recruitment, induction, promotion, job placement, leave scheduling, leave liability, welfare and benefits management
- Maintaining work structure by ensuring job requirements and job descriptions for all positions are updated to meet evolving county human capital needs
- Conducting required analysis into remuneration, salaries, bonuses and other benefits
- Coordinating training and staff development initiatives for the county human capital.
- Assisting in ensuring maintenance of good industrial relations among employees, the organizations and various trade unions
- Facilitating in-house training to ensure employees understand the rationale underpinning policy change and monitor its successful implementation.
- Preparing accurate and timely recommendations for consideration by the senior departmental management
- Supporting formulation of policy and oversight of Occupational Safety and Health (OSH) for the count
- Supporting the management of the Integrated Payroll and Personnel Database (IPPD) system in the county
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
- LocationNairobi
- Job FieldMedia / Advertising / Branding  , Project Management 
Job Requirement
- Possess a Bachelor’s degree in any of the following disciplines: Public Administration, Public Relations, Education, Business Administration/Management, Community Development or any other Social Science from a recognized institution.
- Competence in Computer Applications
- Excellent Report writing skills
- Good public communication skills
Job Description
- Mobilize and organize the public, stakeholders and local communities to participate in county governance and decision-making processes;
- Sensitize the public on County structures and opportunities for Public Participation;
- Collaborate with relevant institutions both state and non-state in the County to promote /access to information and civic education programmes;
- Ensure that the citizen participation and civic education processes adhere to the relevant legislation, regulations, policies or guidelines affecting the rights and responsibilities of the public officers and participants;
- Establish an appropriate feedback mechanism to the public;
- Facilitate civic/public education and training programmes on the Constitution
- Receiving and coordinating citizen petitions within the County Executive;
- Maintain a depository of all information, correspondence and documentation on public participation and citizen petitions within the County Executive;
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience3 years
- LocationNairobi
- Job FieldMedia / Advertising / Branding  , Project Management 
Job Requirement
- Served in the position of Deputy Director, in the Public Service for a minimum period of two (2) years or in a comparable and equivalent position in the wider Public Service or Private Sector;
- Degree in Sociology, Education, Political Science, Public Administration, Communication or its equivalent from a university recognized in Kenya;
- Master’s degree in Social Sciences, Education, Project Management, Political Science, Public Administration, Communication or its equivalent from a university recognized in Kenya; and
- Have relevant experience of not less than three (3) years at senior Management level
Job Description
- Coordinating public participation activities of the County;
- Providing leadership in mobilization and organizing the public, stakeholders and local communities to participate in county governance and decision-making processes;
- Sensitizing the public on county structures, policies or guidelines affecting the rights and responsibilities of the public officers and opportunities for Public Participation;
- Establishing linkages with Local and International institutions, associations and organizations whose objectives are to promote public participation within the county;
- Collaborate with relevant institutions in the County to promote access to information and civic education programmes;
- Establishing an appropriate feedback mechanism to the public;
- Maintaining a depository of all information, correspondence and documentation on public participation and citizen petition; and
- Assessing the public responsiveness to public participation and making recommendation to the County Chief Officer; and Advising the Chief Officer on the appropriate policies, plans and strategies for enhancing public participation and civic education in the county.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience10 years
- LocationNairobi
- Job FieldHuman Resources / HR 
Job Requirement
Academic qualifications
- Master’s Degree in Human Resource Management/Industrial relations/ Business Administration/Public Policy and Administration or any relevant field
- A Bachelor’s degree in Social Sciences such as Government, Sociology, Public/Business Administration, Human Resource/Personnel Management or any other relevant qualification from a recognized university/institution
Professional Qualifications / Membership to professional bodies
- Certified Human Resource Practitioner (CHRP) or Equivalent, Registered (Licensed) Member of Institute of Human Resource Management
Previous relevant work experience required.
- 10 years’ experience in Human Resource Management of which 3 years should be at the level of Assistant Director, Human Resource Management in the public or private sector
Job Description
Managerial / Supervisory
- Coordinate the process of Employee performance management in the public service sub sector
- Advise the sub sector on enabling legal and institutional framework for introduction and operationalization of Employee performance management
- Provide logistical and technical support to ad-hoc negotiations and evaluation team
- Monitor Employee performance to ensure that the contracting parties are within the parameters of the agreed performance targets
Operational Responsibilities
- Coordinating work with other relevant Sectors/directorates to ensure smooth implementation of the performance contracting and appraisal process;
- Undertaking continuous measurement of the performance of Public Service and individual outcomes;
- Developing output targets that allow the performance by public service and public servants to be objectively measured;
- Developing strategies for culture change in the public service to tackle underperformance at both organizational and individual levels;
- Sensitizing /Inducting concerned parties into the process of performance management
- Carrying out research and development on performance management
- Recommending reviews on the County Public Service Reward policy;
- Designing and reviewing Employee performance management systems;
- Coordinating implementation of Employee performance management systems;
- Coordinating evaluation of Employee performance in the Sector;
- Promoting public participation in performance management;
- Reporting on progress on development and implementation of performance contracts in the public service
- Advising the sector on enabling legal and institutional framework to permit introduction and operationalization of performance management.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience7 years
- LocationNairobi
- Job FieldHuman Resources / HR 
Job Requirement
- At least Seven (7) years’ experience in the field of human resource management/development, three (3) of which should be at equivalent of Job P and above in the Civil Service or in a comparable and relevant position.
- Bachelor’s degree in Human Resource Management, Public/Business Administration, Industrial Relations or comparable qualification from a recognized university;
- Higher Diploma in Human Resource Management or its equivalent qualification from a recognized institution or Certified Human Resource Professional;
- A thorough understanding of relevant legislation, best practice and emerging issues
- in Human Resource Management and Development; and demonstrated merit as reflected in work performance and results;
- Current membership of the Institute of Human Resource Management (IHRM)
- Excellent Report Writing Skills and Writing of Minutes;
- Considerable knowledge of workforce planning, recruitment and staffing strategies, labor relations and local diversity initiatives;
- Considerable knowledge of the processes as relates to implementation HR programs, goals and objectives;
- Ability to discern confidential and public information;
- Ability to instruct and impart knowledge;
- Ability to generate new ideas for performance improvement and results;
- Ability to work under minimum supervision;
- Demonstrated high degree of professional competence, administrative capabilities and initiative in the management of Human Resource Management functions.
Job Description
- Organizing and coordinating Human Resource Audit inspections and preparation of Audit reports;
- Monitoring implementation of the County Public Service Board’s delegated powers and overseeing follow up of implementation of the Board’s decisions;
- Investigating and reporting on Human Resource Management complaints and carrying out ad hoc investigations on issues that require urgent attention of the Board;
- Preparing reports for Human Resource matters and agenda for the Board;
- Conducting research on human resource and development best practices to inform policy direction;
- Supporting the development, implementation and reviewing of performance improvement strategies that are adaptive to the changing environment and technology;
- Plan, organize, coordinate and administer all human resource management activities within the Board.
- Liaising with Director HRM on Human Resource management matters that require attention of the Board; and
- Offering guidance and supervision to the officers below him/her;
- Any other related duties as may be assigned from time to time.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience2 years
- LocationNairobi
- Job FieldMedia / Advertising / Branding  , Project Management 
Job Requirement
- Degree in Sociology, Education, Political Science, Public Administration, Communication or its equivalent from a university recognized in Kenya;
- A master’s degree/postgraduate diploma in social sciences, Development Studies, Project Management is an added advantage.
- Served in the position of Assistant Director, in the Public Service for a minimum period of two (2) years or in a comparable and equivalent position in the wider Public Service or Private Sector.
Job Description
- Providing leadership and managing the public participation pillar.
- Lead in the development and implementation of public participation programmes, policies and strategies.
- Coordinating the programmatic delivery of Nairobi City County Government’s public participation activities.
- Leading in developing and implementing Programme-related strategies and work plans and ensuring their alignment to Nairobi City County Government’s overall strategy.
- Identify training needs and take appropriate training for CSOs and CBOs to ensure efficient and effective delivery of civic education and civic engagement activities.
- Liaise with Implementing Partners to ensure the implementation of public participation and civic engagement programmes in line with the agreed work plans and strategic objectives.
- Prepare the quarterly programme progress reports for public participation for presentation to the programme management committee.
- Lead in the development and continuous improvement of the public participation curriculum, communication content and materials in line with Programme objectives and best practices.
- Participate in the effective and efficient implementation of capacity-building initiatives to support public participation.
- Use technology innovatively and effectively to support civic education activities.
- Incorporate gender and inclusion issues, environmental issues, HIV/AIDS and other mainstream tenets in public participation programmes.
- Lead in the development of the public participation budget and monitor costs in liaison with the Finance Unit.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldFinance / Accounting / Audit 
Job Requirement
For appointment to this grade, an officer must have: -
- Served in the grade of Chief Accountant, Job Group ‘M’ or in a comparable and relevant position in the Public Service for a minimum period of three (3) years;
- A Bachelor’s degree in Commerce (Accounting or Finance option) and passed Part II of the Certified Public Accountants (CPA) Examination
OR
- Passed Part III of Certified Public Accountants (CPA) Examination or its recognized equivalent;
- Registered with the Institute of Certified Public Accountants of Kenya (ICPAK) and Registration of Accountants Board (RAB).
- Shown merit and ability as reflected in work performance and results.
Job Description
- The officer will be responsible for providing advisory services to Departmental heads and other stakeholders on all financial matters;
- Participating and providing advice as expected of the office in Tender Committee, projects committee, etc.;
- Interpretation and implementation of financial regulations and procedures, Treasury circulars, letters and instructions; ensuring expenditures are within the voted allocations;
- Developing supplementary financial regulations and procedures to enhance internal controls established through normal Treasury regulations and procedures;
- Preparation of management financial reports which include monthly expenditure, returns, monthly bank reconciliation statements, and revenue/AIA returns, cash flow statements, analysis of deposits etc. and maintenance of up to date and accurate books of accounts; safeguarding Government Assets and records; and
- Any other duties that may be assigned.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience10 years
- LocationNairobi
- Job FieldHuman Resources / HR 
Job Requirement
Academic Qualifications
- Master’s Degree in Human Resource Management/Industrial relations/ Business Administration/Public Policy and Administration or any relevant field
- A Bachelor’s degree in Social Sciences such as Government, Sociology, Public/Business Administration, Human Resource/Personnel Management or any other relevant qualification from a recognized university/institution
Professional Qualifications/Membership to Professional Bodies
- Certified Human Resource Practitioner (CHRP) or Equivalent
- Registered (Licensed) Member of Institute of Human Resource Management
Previous relevant work experience required
- 10 years’ experience in Human Resource Management of which 3 years should be at the level of Deputy Director Human Resource Management or its equivalent in the public or private sector
Job Description
Managerial/Supervisory Responsibilities
- Develop, review, interpret, and ensure implementation of polices rules, regulations, procedures and strategies on Employee Relations & Welfare in the County
- Advice and oversee the planning, organizing, coordination and administration of all Employee Relations & Welfare activities within the county sectors and departments in accordance with the delegated instrument of the Nairobi County Public Service Board.
- Development and Review Policies and Programmes on Employee Relations & Welfare in the county.
- Liaison on industrial relations matters in the County to Promote harmonious labour relations
- Providing advisory services to county departments on legal implications of administrative actions in relation to the Labour Laws and the Collective Bargaining Agreements;
- Provide Employee Development & Counselling Assistance Programmes to enhance Performance & Productivity
- Advise and ensure the Implementation of OSHA & WIBA in the County by streamlining the Occupational, Safety & Health as well as the Work Injury Benefits policies & programs in the county
- Monitoring and make recommendations on Compliance with all relevant Legislations
- Implementing the County Medical scheme by ensuring operationalization of a comprehensive Medical Insurance Cover to cater for Occupational, Safety & Health risks affecting county staff;
- Train and Sensitize County staff on the benefits of the County Medical scheme and to facilitate empowerment of the county staff in driving their health;
- Develop strategies for best practice in Employee Welfare & Relations
- Collaborate in the Development and Implementation of the Public Service Sector Annual Development Plan, Sector work plans, Sector budget, County Personnel Budget and the Procurement Plan, the Performance Contracts and Targets and Staff Performance Appraisals.
- Advice the County Chief Officer on technical matters in relation to Employee Relations & Welfare and the Labour Laws
Operational Responsibilities
- Performing all HR-related duties and responsibilities in liaison with the Chief Officer and County Public Service Board
- Leading the Employee Relations & Welfare teams.
- Preparing agendas for deliberation to County Human Resource Management Advisory Committee and submission of recommendations to the County Public Service Board.
- Preparing regular reports and; attending the Executive and County Assembly Labour Committee Meetings.
- Operationalizing and monitoring Employee Welfare & Relations policies;
- Implementation of recommendations of various Baseline Surveys: - Employee Satisfaction, Work Environment, Drug and Substance Abuse and Training Needs Assessments.
Method of Application Interested and qualified? Go to Nairobi City County Public Service Board on cpsb.nairobi.go.ke to apply