The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves.
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- Contents
- Open Jobs
- Student Administration Assistant - CIMMYT
- Regional Knowledge Management and Information Technology Manager Africa
- IT Support Officer
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 - 4 years
- LocationNairobi
- Job FieldAdministration / Secretarial  , Education / Teaching 
Duties and responsibilities
- Support the Student Training Program of CIMMYT Academy and its related administrative procedures.
- Administer the student contract process in liaison with the student, university, the research programs and relevant CIMMYT internal units for logistic and administrative arrangements.
- Conduct onboarding including but not limited to housing, travel, immigration, health insurance, etc. Participate in informative talks related to CIMMYT Academy, CIMMYT services and facilities, logistics, etc.
- Ensure effective induction of students and integration to the research program and organization. Take part in the planning and implementation of induction sessions.
- Maintain the database and records of new and past students (documentation, communications, forms, attachments) complete up to date in the Academy systems (LMS, Dynamics, other databases).
- Ensure effective offboarding for the students, by ensuring they fulfill the satisfaction survey and any other related formalities.
- Take part and support in logistics and communication with students about institutional and CIMMYT Academy’s events and initiatives, and all social engagement initiatives, including charity events.
- Maintain close relationships with the student community, ensuring their well-being, and providing support as needed.
- Support the communication efforts of the Academy as required, internally within CIMMYT and externally with students and prepare presentations and reports as required.
- Support initiatives with CIMMYT Academy’s networks (Alumni and capacity development) and maintain effective, professional and fluent communication channels with all CIMMYT area.
Requirements
- Bachelor’s degree in administration, Human Resources, International Relations, or similar field.
- 3-4 years relevant experience
- Advanced level of English.
- User Advanced level in the usage of MS Office Suite (Word, Excel, PowerPoint, Outlook, etc.). Experience with Dynamics 365 is desirable.
- Experience of international and intercultural work environments.
- Job TypeFull Time
- QualificationMBA/MSc/MA
- Experience5 years
- LocationNairobi
- Job FieldICT / Computer 
Duties and responsibilities
- Monitor the daily progress of projects
- Provide detailed updates to project managers or other stakeholders
- Ensure team members have the supplies and resources they need to complete their assigned tasks on time and within their budget limits
- Organize reports, invoices, contracts, and other financial files for easy access
- Plan meetings and organizing project logistics
- Contribute to the strategy and planning of the Department.
- Oversight and monitor IT and Knowledge Management operations, quality assurance, data security, technical support, etc.
- Liaise with country offices on project management, resource allocation, etc., under the technical guidance of Knowledge Management and Information Technology management representatives, who are also in charge of directly managing the KMIT staff in the country offices, according to the agreements with the Regional Knowledge Management and Information Technology Manager.
- Contribute to policy implementation, regulatory adherence, audit and review, etc.
- Provide training and support to country office staff and key users (e.g., new systems, policies, and procedures).
- Report to HQ on IT and Knowledge Management performance, issues, country/ regional initiatives, etc.
Requirements
- Master’s degree in computer science, Information Technology, or a related field (or equivalent experience).
- Relevant certifications in the area of Project Management or Project Coordination are appreciated
- Relevant certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), or Google IT Support Professional Certification are appreciated.
- At least 5 years of experience in IT or IT-based Knowledge Management Project Management or Project Coordination.
- Experience in diagnosing and resolving escalated problems in response to users reported incidents.
- Experience in monitoring and troubleshooting network connectivity and resolving network problems.
- Familiarity with institutional Information Technology and/or Knowledge Management policies and procedures.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience4 years
- LocationNairobi
- Job FieldICT / Computer 
Duties and responsibilities
- Provide first-level technical support to resolve IT hardware and software issues for users
- Document and manage IT service tickets, ensuring timely resolution and user satisfaction
- Train end-users on IT systems, tools, and security best practices
- Assist in managing IT inventory and ensuring compliance with organizational policies.
Requirements
- Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
- Relevant certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), or Google IT Support Professional Certification are appreciated.
- At least 4 years of experience in IT support or a related field.
- Experience in diagnosing and resolving escalated problems in response to IT users reported incidents.
- Experience in monitoring and troubleshooting network connectivity and resolving network problems.
- Familiarity with institutional information technology support policies and procedures
Method of Application
Use the link(s) below to apply on company website.