Integrated Approach When a family in Lwala, Kenya, is affected by a HEALTH CHALLENGE, like HIV, they are simultaneously impacted by FINANCIAL INSTABILITY and EDUCATIONAL BARRIERS. Our communities are not looking for vertical solutions or silver bullets. They see the causes of poor health as complex and nuanced – so do we. It’s not enough to ru...
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- Contents
- Open Jobs
- Procurement Manager
- Grants and Budget Specialist
- Senior Manager, Finance and Operations
- ICT Manager
- Clinical Officer
- Nursing Officer
- Safeguarding Advisor
- Method of Application
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience10 years
- LocationNairobi
- Job FieldProcurement / Store-keeping / Supply Chain 
Job Summary
Lwala Community Alliance is seeking to employ an experienced and strategic Procurement Manager to lead our procurement operations. The ideal candidate should have a strong background in procurement and supply chain management within the not- for -profit sector, ensuring the efficient and ethical sourcing of goods and services to support our programs and operations.
Key Responsibilities
Develop and Implement Procurement Strategies
- Design and execute procurement strategies that align with the organization’s goals and objectives.
- Ensure procurement practices are efficient, cost-effective, and compliant with donor requirements and organizational policies.
- Managing overall direction, coordination and evaluation of procurement for the organization.
Supplier Management
- Perform all procurement activities including identification, evaluation, pre-qualification, negotiations of supplier agreements, preparation of contracts and tender management.
- Negotiate contracts and terms to ensure the best value and quality of goods and services.
Procurement Operations
- Oversee the procurement process from requisition to delivery, ensuring timely and accurate procurement of goods and services.
- Manage the procurement team, providing guidance, support, and professional development opportunities.
- Identify areas for improvement to continually drive performance and organization’s objectives.
Compliance and Risk Management
- Ensure compliance with legal, regulatory, and donor requirements.
- Identify and create policies to mitigate procurement-related risks.
Budget and Cost Management
- Develop and manage the procurement budget to align with organizational and donor requirements.
- Monitor and report on procurement expenditures, ensuring cost control and financial efficiency.
Collaboration and Coordination
- Work closely with program managers and other departments to understand procurement needs and ensure alignment with project goals..
- Foster a collaborative and transparent procurement process across the organization.
Qualifications and Experience Required
Education
- Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, or a related field.
- A Master’s degree and relevant professional certification ( CIPS)
- A certified member of a Procurement body and with a registered, valid license.
Experience
- Minimum of 10 years of progressive experience in procurement and supply chain management, with at least 3 years in a leadership role, preferably within the not- for profit sector.
Skills
- Analytical and strong knowledge of procurement principles, practices, and regulations.
- Excellent negotiation, communication, and interpersonal skills.
- Proven ability to develop and implement effective procurement strategies.
- Proficiency in procurement Microsoft Business Central and Microsoft Office Suite.
Personal Attributes
- High ethical standards and integrity, ability to prioritize tasks and manage multiple tasks.
- Strong leadership and team management skills, visionary and committed to impact.
- High communications skills, and ability to work under pressure and meet deadlines.
- Commitment to the mission and values of Lwala Community Alliance
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience6 years
- LocationNairobi
- Job FieldFinance / Accounting / Audit 
Job Summary
Lwala Community Alliance is seeking a skilled and strategic Grants and Budget Specialist to oversee budgeting, financial reporting, and the management of incoming and outgoing grants. The role requires a seasoned professional with a proven track record in developing finance systems within an international NGO context. The ideal candidate will provide leadership in ensuring financial accountability, alignment with organizational goals, and compliance with donor requirements.
Role and Responsibilities
Planning and budgeting
- Support the strategic plan and annual workplan & budgeting process
- Ensure that outgoing donor budgets are complete and in alignment with organizational policies & donor regulations
- Coordinate with program managers & sub grantees in preparing and submitting proposals in line with the specific funding strategies.
- Assists with the preparation of outgoing contracts and monitor compliance with contractual terms,
- Coordinates project inception meetings and ensures that all financial donor requirements are adequately communicated to relevant internal and external stakeholders.
- Participates in project review meetings to highlight finance related matters and provides advice on financial matters
Reporting
- Lead in financial accountability and reporting to donors on a timely manner and in compliance with internal policies and donor regulations Ensure the reports are accurate, established as per donor requirements, reconciled with the accounts.
- Coordinates with Project Managers and the Accounting team to ensure financial information allow proper internal monitoring that can be linked to financial reporting as per donor requirements,
- Prepares a monthly consolidated organization-wide budget vs actual report for the CFO and the Senior Management team and raises any issue to the CFO in a timely manner,
- Coordinates the timely submission of financial reports to donors and Project Managers.
Partner management
- Undertake capacity assessments of Implementing partners (IP) as required.
- Coordinate the provision of technical capacity to IPs as needed.
- Prepare budgets for and with Implementing partners.
- Effectively monitor the budget implementation by IPs.
- Monitor the liquidity position of partner organizations for effective implementation.
- Prepare partner budget vs actual reports on a quarterly basis.
- Maintain a schedule of payment to IPs to ensure timely transfers to partners and maintains partners accounts reconciliation.
- Review partners report, supports partners linked to ensure compliance with donor regulations and timely reporting.
Compliance
- Ensure effective budget monitoring for un-interrupted implementation.
- Prepare timely donor reports ensuring that the financial and technical reports are consistent.
- Monitors compliance with specific donor requirement if any.
- Ensure adherence to internal controls and donor compliance requirements.
- Ensure complete reconciliation and close out of donor funded projects.
Education and Experience Profile
- A university degree in Commerce, Accounting, Business Administration or related field;
- Full accounting qualification i.e., ACCA or equivalent;
- At least 6 years of working with financial/accounting experience in a major international organization/NGO;
- Management experience would be an advantage;
- Demonstrable skills in the development of finance and systems in the context of an international NGO;
- Good knowledge of fund accounting including reporting requirements
- Hands-on knowledge of the major Microsoft Dynamics Business Central would be a distinct advantage
Other Requirements
- Excellent planning and organizational skills;
- Excellent interpersonal skills, including the ability to develop and maintain strong relationships at all levels within Lwala and with donors and, as required, with other external stakeholders;
- Ability to work within a multicultural environment;
- Dynamic, responsive disposition;
- Open, adaptable, team spirit;
- Ability to work under pressure.
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience10 years
- LocationNairobi
- Job FieldFinance / Accounting / Audit 
Job Summary
Lwala Community Alliance is seeking a skilled and strategic Senior Manager, Finance and Operations to oversee budgeting, financial reporting, and the management of incoming and outgoing grants. The role requires a seasoned professional with a proven track record in developing finance systems within an international NGO context. The ideal candidate will provide leadership in ensuring financial accountability, alignment with organizational goals, and compliance with donor requirements.
Strategic, Planning and Performance Role
- Ensure the existence of a robust framework that guarantees the accomplishment of the strategic plan objectives.
- Oversee all budgeting and forecasting processes.
- Monitor performance of the organization against financial targets and budgets; report progress and initiates corrective measures.
- Work closely with senior leadership to develop and implement long term plans for financial sustainability based on business planning, organizational growth priorities, investment strategy, infrastructure development and capital expenditure etc.
- Lead and guide the operational processes, securing the accomplishment of the business model, the Lwala’s Strategic Plan.
Management Information and Analysis
- Lead preparation and presentation of accurate and timely reports on income, expenditure, and updated forecasts.
- Coordinate and consolidate monthly, quarterly and annual financial management information and reports for management and donors.
- Proactively identify financial and regulatory/reporting issues, driving the development and implementation of solutions on a “no surprises” basis.
- Provide appropriate support to the Board and relevant Committees, including financial statements, reports and analysis that can support decision-making.
Treasury and Liquidity Management
- Assist in oversighting organization-wide treasury and liquidity position.
- Ensure that the organization has sufficient liquidity to honour its obligations on a timely basis.
- Conduct cost analysis of key operations to inform investment and operational decisions cost modelling.
Financial Operations and Controls
- Provide financial guidance in all areas related to finance/accounting including project financing, contract negotiations, tax strategies, regulatory compliance and interdivisional transactions.
- Drive the effective and efficient management for treasury and accounting operations.
- Coordinate periodic and institutional audits, address final clearance with internal/external auditors, and ensure implementation of financial risk management recommendations.
- Ensure proper financial management, expenditure tracking and audit of financial resources.
- Monitoring of financial exception reports for unusual activities, transactions and investigation of anomalies or unusual transactions.
- Full compliance of financial activities, financial reporting/recording.
- Review GL for completeness and correctness and prepare monthly balance sheet reconciliations and analysis.
- Ensure adherence to monthly and yearly close-out procedures.
Procurement and Operations Oversight
- Supervise and monitor all aspects of ICT and procurement related activities based on Lwala’s policies, processes and system requirements.
- Support continuous improvement of finance, procurement and other ICT processes and systems with a focus on user needs, organizational benefits and value for money.
- Maintain the integrity of the Financial ERP software ensuring it meets user requirements and users have the skills required to operate.
- Oversee the Procurement, Logistics, Materials, Assets and Inventory management.
- Maintain safe and healthy work-place environment by establishing, following, and enforcing standards and procedures; complying with legal regulations to operate in a safe, injury/accident-free workplace.
- Oversee aspects of logistics including security, vehicle management, running, scheduling and maintenance.
Asset and Administrative Oversight
- Manage (procure, maximize, manage and control) the processes and the resources, as well as physical assets and financial, in the implementation of the strategy, complying with the standards, the policies, the legal requirements and the internal and external procedures.
- Ensure the proper use of assets, items and programs assigned; provide a correct use and protect the assets of the organization and being cost-efficient with the expenses and investments made.
Risk Mitigation and Controls
- Ensure the compliance of the efficiency policy and work plan for the Organization to become a Green Office.
- Promote and ensure the adoption and compliance, on a personal basis, of the team, partners and stakeholders and third parts, to the values and internal policies of the Organization
Leadership and People Management
- Motivate and develop human potential.
- Identify staff training needs assessments and recommends training programs to address staff development needs.
- Maintain staff discipline and as necessary ensure effective handling of staff grievances in consultation with the P&C function.
- Provide the optimal and necessary resources to guarantee the proper management of the organization.
- Promote and ensure a healthy and respectful work environment, the relationship with different members of the Team and a permanent communication at all levels of the organization.
- Actively participate in the management of the multi-functional teams to promote the appropriate teamwork and its synergies, all related with the position goal.
Education and Experience Profile
- Bachelor’s degree required (Master’s degree preferred) in administration, finance or similar field; or an equivalent combination of education and experience.
- At least 10 years of experience in financial and operational management.
- Certification with an Accounting professional body e.g., ICPAK, ACCA, in good standing.
- Extensive knowledge of Kenya financial laws and tax regulations.
- Computer literacy in MS Office applications including Word, Excel, PowerPoint, and knowledge of Financial Software/ERPs.
- Ability to motivate direct reports as well as manage budgets and stakeholder expectations.
- Relevant certifications in ICT and Procurement & Supply Chain Management in good standing.
- Experience in working in a multicultural environment.
Other Requirements
- Excellent written and oral communication skills. Fluency in English required.
- Excellent interpersonal and leadership skills, including the ability to motivate direct reports as well as manage budgets and client expectations.
- Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
- Proficiency with computers, especially MS Office and ERPs. Experience and working knowledge of Microsoft Dynamics Business Central is an added advantage.
- Ability to plan for and keep track of multiple projects and deadlines.
- Familiarity with budget planning and enforcement, human resources, and customer service procedures.
- Demonstrated effectiveness in communicating with clients and project stakeholders.
- Proven record of consistently outperforming targets.
- High integrity, sincerity, honesty, respectful, positive attitude and team player.
Personal Attributes
- Innovation: Ability to seek out innovative solutions and bring people on a journey constructively and empathetically.
- Effective Management of Resources: High integrity and ability to makes the right judgments based on financial and resource availability.
- Well-developed leadership skills: Ability to develop direction and shared purpose, building a team through coaching to ensure the accomplishment of goals and high-level team performance.
- Proven delivery of quality outcomes: Ability to establish stretch goals, plans, using best judgement and taking responsibility to and delivering on outcomes.
- People skills: Ability to build and foster collaborative relationships through the understanding and development of other’s and own ideas.
- Effective Communicator: Ability to use appropriate means of communication to convey messages, seeking input from others and ensuring understanding.
- Risk Management: Knowledge of processes, tools and techniques for assessing and controlling the organization’s exposure to risks of various kinds; ability to apply this knowledge appropriately to diverse situations.
- Analytical and Strategic Thinker: Ability to generate options to achieve long-range goals and to select the best strategies for success and delivery on strategic goals.
- Organizational Capacity Building: Ability to diagnose individual and team capability and development needs and champion talent management.
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience10 years
- LocationNairobi
- Job FieldICT / Computer 
Job Summary
Lwala Community Alliance is seeking a skilled ICT Manager to lead the deployment and management of Microsoft Dynamics 365, Business Central, and Hospital Management Information Systems. The role requires a seasoned professional with expertise in ERP implementation, ICT operations, and cybersecurity. The ideal candidate will ensure system efficiency, integration, compliance, and continuous innovation aligned with organizational goals.
Roles and Responsibilities
ERP Management
- Lead the deployment and implementation of Microsoft Dynamics 365 and Business Central ERP systems, ensuring alignment with organizational objectives.
- Work closely with cross-functional teams to gather business requirements and translate them into system configurations that support operational goals.
- Oversee the full lifecycle of ERP implementations, including system design, customization, testing, deployment, and post-launch support.
- Ensure seamless integration of Microsoft Dynamics and Business Central with other enterprise systems and applications to enhance data flow and business processes.
- Provide expert guidance and recommendations on ERP best practices to optimize system usage and continuous improvement.
- Troubleshoot and resolve issues throughout the deployment and post-implementation stages, ensuring minimal disruptions.
- Develop and deliver comprehensive end-user training sessions and create detailed user documentation to ensure effective utilization of the ERP systems.
- Coordinate with third-party vendors and consultants to ensure that project timelines, budgets, and objectives are met.
- Provide ongoing support, system maintenance, and necessary upgrades to guarantee optimal ERP system performance.
- Continuously monitor system performance and recommend enhancements or adjustments to improve functionality and meet evolving business needs.
Systems Management
- Manage the deployment, configuration, and ongoing support of the Hospital Management Information System (HMIS), ensuring that it meets healthcare operations, reporting, and regulatory requirements.
- Collaborate with hospital management teams, IT staff, and other stakeholders to gather business and healthcare requirements and translate them into system configurations for both ERP and HMIS.
- Ensure the integration of the ERP system (Microsoft Dynamics and Business Central) with the HMIS and other third-party healthcare applications, enabling seamless data flow and operational efficiency.
- Oversee the entire lifecycle of both ERP and HMIS implementations, including system design, customization, testing, deployment, and post-launch support.
- Conduct training sessions for both hospital staff and business users to ensure effective usage of the ERP and HMIS systems.
- Troubleshoot and resolve technical issues within both the ERP and HMIS systems, ensuring minimal disruption to hospital operations.
- Develop and maintain system documentation, including user guides, SOPs, and troubleshooting procedures for both ERP and HMIS.
- Ensure compliance with healthcare regulations and data protection laws when managing and using the HMIS, including handling patient information securely.
- Monitor and report on the performance of both systems, identifying areas for improvement and recommending solutions for greater efficiency and effectiveness.
- Coordinate with external vendors and consultants to implement system updates, patches, and upgrades for both ERP and HMIS solutions.
- Provide ongoing support and maintenance for both systems, including user support, troubleshooting, and system optimizations.
- Manage and Administer Lwala’s Systems including Active Directory, Mobile payment platforms, security systems, power and data backup systems.
- Manage the Cloud infrastructure systems to ensure that they are well architectured, secure, reliable, highly available and cost optimized. This includes managing the organization’s Data Warehouse infrastructure.
- Perform root-cause analysis for recurring incidents, formalize test plans and implement troubleshooting procedures for the ERP system and other systems
- Liaise with other Managers regarding system requirements.
- Lead the development, implementation, and ongoing maintenance of the organization’s intranet, ensuring it serves as a central hub for internal communication, collaboration, and access to business resources.
- Work closely with cross-functional teams to gather requirements, design, and continuously optimize the intranet for improved user experience and operational efficiency.
Security
- Design and develop comprehensive data and network security strategies to protect Lwala’s information systems and sensitive data.
- Oversee and ensure the physical and cyber security of Lwala’s IT infrastructure, safeguarding against potential security threats and breaches.
- Monitor the security of Lwala’s cloud infrastructure and systems, ensuring they remain protected from cyber threats and unauthorized access.
- Plan, implement, and manage robust data backup solutions, ensuring the availability and integrity of critical data.
- Design and deploy both on-premise and off-premise data backup systems to guarantee reliable and secure data recovery in case of disruptions or data loss.
ICT Operations and Responsibilities
- Oversee the daily operations of the ICT infrastructure, including security, server hardware, software, and operating systems, ensuring seamless functionality and reliability.
- Stay up to date with emerging business technologies and IT software, researching and recommending solutions to enhance and strengthen the organization’s ICT systems.
- Conduct regular system audits and assist in preparing for both internal and external IT audits, ensuring compliance and implementing corrective action plans where necessary.
- Manage the coordination of technology installations, system upgrades, and routine maintenance, ensuring minimal disruption to business operations.
- Compile and deliver regular ICT management updates to senior leadership, highlighting performance, issues, and improvement plans.
- Develop and conduct ICT induction sessions for new employees and refresher training programs to ensure effective use of the organization's IT systems.
- Oversee IT equipment lifecycle management, including planning for hardware purchases, advising on technical specifications, and managing the disposal of obsolete IT assets in compliance with organizational policies.
- Create, review, and implement IT policies and procedures to ensure smooth, secure, and efficient operations across all ICT functions.
- Evaluate technology risks regularly, develop disaster recovery strategies, and establish backup procedures to minimize operational downtime and data loss in case of emergencies.
- Maintain and regularly update the ICT risk register, identifying potential risks and proposing mitigation measures.
Performance Management
- Conduct regular reviews of ICT services and plan for future IT staffing needs to ensure alignment with organizational goals.
- Manage ICT staff by overseeing recruitment, providing training opportunities, setting clear job expectations, and monitoring individual and team performance.
- Prepare and implement development plans for the IT department to foster growth, efficiency, and innovation.
- Identify opportunities for team training and skills development, ensuring staff are equipped with the latest knowledge and tools to meet evolving IT demands.
Qualification and Experience
Education
- Minimum - Bachelor’s degree in IT related field.
- Diploma in cyber security, network management and ERP administration and management.
Experience
- 10 years relevant experience in a busy organization.
- Proven experience in deploying and configuring Microsoft Dynamics 365 and Business Central ERP systems.
- Strong understanding of ERP principles and methodologies, including business process modelling and system design.
- Experience with ERP system integrations and data migration.
Skills
- Strong problem-solving skills with the ability to troubleshoot complex issues and provide effective solutions.
- Excellent communication and interpersonal skills to collaborate with both technical and non-technical teams.
- Ability to prioritize and manage multiple projects simultaneously.
- Strong analytical and organizational skills.
- Experience in user training, documentation, and support post-deployment.
- Extensive knowledge of Medicentre and Microsoft Dynamics 365
- Sound leadership and organizational skills, with effective time management and prioritization of responsibilities.
- High sense of responsibility.
- Good interpersonal skills.
- Flexible and able to respond to sometimes conflicting demands.
- Person of high integrity.
- Must be proactive and able to work under pressure.
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience2 years
- LocationNairobi
- Job FieldMedical / Healthcare 
Job Summary
Lwala Community Alliance is seeking to employ a compassionate and skilled Clinical Officer to provide high-quality healthcare services to our community. The ideal candidate should have a solid background in clinical practice within the not-for-profit sector, ensuring patient-centered care and contributing to the improvement of health outcomes in line with our mission and values. The role involves the provision of quality clinical services at the health facility and through outreach programs, ensuring accessible and comprehensive healthcare for all.
Key Responsibilities
Provision of Clinical Services
- Provide comprehensive and high-quality clinical services to patients
- Follow established treatment protocols at all times and ensure adherence to universal hygiene standards taking in to consideration quality and continuity of care.
- Obtain health histories and perform comprehensive physical examinations, including psychosocial, functional, and developmental assessment.
- Apply medical knowledge and skills to develop differential diagnoses, aided by diagnostic and laboratory results, develop/order therapeutic plan of care according to protocols and evidence-based practice standards.
- Undertake continuous evaluation of patient’s response to plan of care and modify as needed, providing patient/family counselling and education.
- Ensure that services that support the treatment process such examinations/tests and dispensing of drugs is carried out efficiently.
- Consult with other clinicians to provide the optimum level of care in collaboration with other members of the clinical team, including Head clinician, nurses, and other relevant staff
- Make sure that environmental health and sanitation is well managed and waste is disposed of according to established procedures.
- When necessary, arrange for patient referrals or consultations to other health facilities for specialty or higher-level management and ensure accompaniment of patients on referrals as needed.
- Actively participate in clinical training programs, including on-job trainings and skills building.
- Participate in trainings for professional development, and continually improve and update self to be able to function in all departments within the facility (ANC, MCH, PSC, OPD, In-patient).
- Attend all scheduled clinical staff meetings, departmental programs, and assigned committees.
- Maintain organization of supplies and other materials in the facility. Work with team supervisor and other staff to indicate the needs in medical equipment and drugs
- Follow reporting chain for conflict, loss or damage property, complaints, etc.
Support to Health Outreach Services
- Support the establishment and effective delivery of health outreach services in target communities.
- Initiate and ensure that preventive, curative, and promotive health outreach programs in target communities are carried out effectively.
- Support facilitation of periodic health education forums and medical camps in the target communities.
- Attend CMEs, case review meetings, and brown bag lunches as scheduled.
- Assist with outreaches or other activities such as health talks or community programs.
- Assist in the implementation of new programs as necessary
Records and Report for the Clinic
- Document all aspects of patient care and maintain accurate and complete medical records.
- Ensure that complete and up to date patient records are maintained by the clinic.
- Ensure that systems for keeping patient/client and other relevant records are well maintained.
- Prepare and submit reports for the clinic in line with established procedures.
- Ensure that reports and returns are submitted to the management and relevant Government Authorities as stipulated in the regulations and policies.
- Ensure accuracy and confidentiality of patient/client records and clinical care documentation as per established guidelines, procedures and protocols.
Quality Controls and Assurance
- Ensure that established procedures are adhered to in order to maintain quality assurance in delivery of clinical services.
- Maintain quality standards established for health service delivery by the facility.
- Ensure adherence to regulations for clinics established by Health Authorities.
- Ensure timely reporting to the supervisor on matters that need attention/information.
- Promote initiatives that support delivery of high quality Clinical care services and ensure that the hospital maintains effective client service.
- Report matters that need respective attention/information/action of the Head Clinician and Director of Hospital and Operations in a timely manner.
Monitoring and Learning
- Supports monitoring and evaluation initiatives at LCA including submission of monthly scorecards and quarterly reports.
- Maintain and use strong monitoring systems to track and report on activities and results to support effective delivery of clinical care services
- Periodically review performance metrics with the M&E team and employ use of data for decision making that promotes high quality clinical care services.
- Facilitate documentation and dissemination of appropriate case studies, experiences, best practice and lessons.
- Encourage sharing of learning and experience with the team, across the organization and with like-minded/peer organizations.
Relationship Management
- Build good working and profitable relationships between the clinic and the local community.
- Maintain good working relationship with individuals that visit the clinic.
- Cultivate good working relationships with peer from health agencies such as Ministry of Health, KEPI, and MEDS etc.
- Foster teamwork among supervised staff and with staff from other units/departments.
Other Duties and Responsibilities
- Carry out any other duties and responsibilities which may be assigned by the management from time to time.
Konowledge, Skills and Abilities
- (The knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training)
Level of Education/Academic Qualification
- Diploma in clinical Medicine and Surgery/
- Bachelor of science in Clinical Medicine and Community Health
Specialized Training/Professional Qualifications
- Kenya Registered Clinical Officer
Other Competencies/Abilities/Skills Required
- Must be diligent, honest and responsible
- Good interpersonal and communication skills
- Demonstrate strong leadership skills maintaining high morale among staff
- Ability to offer quality services at all times to all patients at the comprehensive care centre.
- Good spoken and written English and Kiswahili.
- Ability to work with minimal supervision.
Relevant Job Experience
- At least two (2) years relevant experience in a similar position
- Job TypeFull Time
- QualificationDiploma , KCSE
- Experience2 years
- LocationNairobi
- Job FieldMedical / Healthcare 
Job Summary
Lwala Community Alliance is seeking to employ a compassionate and skilled Nursing Officer to deliver high-quality nursing care to patients and clients. The ideal candidate should have a strong background in nursing practice within the not-for-profit sector, ensuring patient-centered care while promoting the consistent delivery of exceptional health services. This role involves providing professional and ethical nursing services at the health facility and through community outreach, contributing to improved health outcomes in alignment with our mission and values.
Key Responsibilities
General Nursing Care
- Provide quality medical care to both in-patients and outpatients
- Follow universal hygiene standards taking into consideration quality and continuity of care.
- Obtain health histories and perform comprehensive physical examinations, including psychosocial, functional, and developmental assessment.
- Apply medical knowledge and skills to develop differential diagnoses and aided by diagnostic and laboratory results, develop/order therapeutic plan of care according to MOH and Lwala protocols and evidence-based practice standards.
- Evaluate patient’s response to plan of care and modify as needed. Provide patient/family counselling and education.
- Consult with other clinicians to provide the optimum level of care.
- When necessary, arrange for patient referrals or consultations to other health facilities for specialty or higher-level management and accompany patients on referrals as needed.
- Document all aspects of patient care and maintain accurate and complete medical records.
- Actively participate in clinical training programs, including on-job training and skills building and training for professional development, and continually improve and update self to be able to function in all departments within the facility (ANC, MCH, PSC, OPD, and in-patient). Also attend CMEs, case review meetings, and brown bag lunches as scheduled.
- Assist with outreaches or other activities such as health talks or community programs.
- Ensure that the Health Facility is always in clean condition, by performing duties such as sterilising equipment, packaging kits, and changing patient sheets.
- Maintain organisation of supplies and other materials in the facility, work with team supervisor and other staff to indicate the needs in medical equipment and drugs
- Document all activities and record vitals as indicated by patient status and Lwala protocol.
- Provide proper hand-off of patients during shift change.
- Follow the reporting chain for conflict, loss or damage property, complaints, etc.
Triage Nurse
- Receive patients at the Clinic after registration and take the patient’s vitals carefully and accurately.
- Examine patients giving highest priority to the injured or severely ill patients and assist them to the emergency/treatment room.
- Assess and triage urgent and emergency cases and consult with the Clinical Officer on-call/duty to assist
- Keep updated files and records of patients.
- Ensure availability of equipment/instruments that may be required.
- Mobilise all the staff required to handle emergency cases professionally and with speed.
- Ensure patient information is treated and handled with highest confidentiality.
- Prepare and present reports on each patient as necessary.
- Ensure general cleanliness of the area the triage nurse is operating in.
Inpatient Nurse
- When monitoring inpatients, obtain vital signs, deliver scheduled medications, and carry out patient care in accordance with the directions given by the clinician.
- Administer medication to patients.
- Answer patients’ calls and attend to requests promptly and provide personal care and support when needed; helping them to turn in bed, support in walking, responding to calls for assistance, changing uniform and bed linen etc, as necessary
- Conduct safe deliveries according to standards and protocols.
- Decontaminate, clean, sort, sterilise and store surgical instruments and assist in management of medical equipment and drugs
- Ensure facility is kept clean, tidy and orderly, and prevent highly infectiously materials or instructions by carbolizing beds, damp dusting and bed making, as appropriate
- Ensure maintenance of documentation and records as per care procedures and standards of personal and professional conduct
- Adhere to universal infection control standards when carrying out their duties
- Ensure patient comfort and safety needs are met and employ use of equipment safely and property (foot stools, side rails, restraints, etc.)
- Ensure patients get bedpans and urinals and disposal as appropriate.
- Ensure feeding, dressing and undressing and cleaning of patients, as is necessary.
Documents/Records
- Document all patient information and test results in the appropriate database and records
- Document all processes and results to ensure availability of supportive information
- Implementing all set stock control procedures to ensure accountability
- Ensure that data from the lab is handled confidentially at all times.
- Prepare the clinic returns/expense reports for funds received on a weekly/monthly basis.
- Work in liaison with accounts office to quantify what is needed and order laboratory chemicals with attached report on usage.
Health and Safety Systems
- Comply with all relevant safety and infection control policies and procedures and ensure tidiness of laboratory rooms, benches, and proper house-keeping.
- Contribute to a safe and secure environment for patients, visitors, clinicians and co-workers by following established standards and procedures; comply with local and national legal regulations.
- Maintain quality results by running standards and controls, verify equipment function through routine equipment maintenance and advanced trouble-shooting; calibrate equipment utilising approved testing procedures; monitor quality control measures and protocols.
Quality Controls and Assurance
- Ensure that established procedures are adhered to in order to maintain quality assurance in delivery of clinical services.
- Maintain quality standards established for health service delivery by the facility.
- Ensure adherence to regulations for clinics established by Health Authorities.
- Ensure timely reporting to the supervisor on matters that need attention/information.
- Promote initiatives that support delivery of high-quality Clinical care services and ensure that the hospital maintains effective client service.
- Report matters that need the respective attention/information/action of the Nursing Officer In Charge and Medical Officer Incharge/ Hospital Director in a timely manner.
Monitoring and Learning
- Supports monitoring and evaluation initiatives at Lwala including submission of monthly and scorecard reports
- Maintain and use strong monitoring systems to track and report on activities and results to support effective delivery of nutrition care services
- Periodically review performance metrics with the R&L team and employ use of data for decision making that promotes high quality clinical care services.
- Facilitate documentation and dissemination of appropriate case studies, experiences, best practice and lessons.
- Encourage sharing of learning and experience with the team, across the organisation and with like-minded/peer organisations.
- Coordinate and organise teaching and educational sessions to enhance staff knowledge in nursing matters.
Other Duties and Responsibilities
- Perform any other duties as may be directed by management from time to time.
Qualifications and Experience
Education and Experience Profile
- KCSE with a minimum grade C+
- Diploma in Nursing from a recognized institution.
- Must be registered with the Nursing Council of Kenya with a valid practicing license.
- At least one (2) year relevant experience as a practicing nurse or in a similar position as a facility nursing officer.
Personal Attributes
- Must be a self-driven individual, diligent, honest and responsible
- Good interpersonal and communication skills
- Highly professional and patient to listen and attend to clients
- Good spoken and written English and Kiswahili.
- An individual with a passion for the wellbeing of patients
- Calm and ability to go beyond the call of duty
- Must be able to pay attention to detail and report accurate
- Demonstrate excellent management and supervisory skills with the ability to work without supervision.
- Demonstrated knowledge on HIV/AIDS management trends and best practices
- Ability to work with impart knowledge to trainees at different literacy levels especially during health education sessions
- Ability to offer quality services at all times to all patients without discrimination.
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience7 years
- LocationNairobi
- Job FieldProject Management 
Job Summary
This position will support Management in upholding Lwala's commitment to safeguarding and maintaining a safe and secure environment for staff, beneficiaries, patients, various stakeholders and members of the public who interact with Lwala through our life-saving work.
- The Safeguarding Advisor role includes, but is not limited to, strategy development, policy and procedure design and management, risk management, investigations, training and developing resources for Lwala about its moral, legal and contractual responsibilities to safeguard children, young people and vulnerable adults.
Duties and Responsibilities
Policy & Procedures:
- Support Management to maintain Lwala's Safeguarding policies and procedures while ensuring that the policies adhere to the legal framework Kenya.
- Collaborate with legal counsel in Kenya and the United States to update Safeguarding policies and procedures as needed for legal compliance and organizational excellence
- Act as the chief champion of the Safeguarding policy and support its integration across the organizations departments, procedures, and practices
- Lead staff members, volunteers, the Board of Directors and external stakeholders into compliance to Safeguarding policies and procedures
- Support embedding Safeguarding into Lwala’s programming, in collaboration with various program leads
- Identify trends and lessons learned from investigations to inform improvements in safeguarding policies, procedures, training and strategies
Training and norms change
- Design Safeguarding curricula with the aim to support compliance with Safeguarding policies and to drive norms change
- Identify, develop and manage training platforms that optimize tracking, certification, and adult learning on Safeguarding.
- Incorporate online training and certification to efficiently track training and sign-off of the Safeguarding policy commitment by staff, volunteers, contractors, and certain government health workers
- Deploy best practices to design and deliver in-person and experiential behavior change trainings and approaches to support norms change
- Work with county and national government health departments to obtain alignment on Safeguarding policies and procedures. Ensure all community health workers, government health workers, and other government actors engaged in Lwala programming have been trained on Lwala’s Safeguarding policies and procedures.
Risk Management and Response
- Develop and maintain a Safeguarding risk register
- Support the management of Safeguarding reports and assist in investigation and response, in-line with Lwala’s Safeguarding and Whistleblower Protection policies
- Ensure support provided to survivors is as per the established Lwala protocols
- Support management to ensure detailed records are maintained and appropriate reporting is shared with staff, Board of Directors, government authorities, donors, and other stakeholders
- As requested by Lwala’s ethics team, assist with the drafting and review of Terms of References (TORs), interview documentation, and outcome reports on Safeguarding matters
- Convene Safeguarding Committee meetings and follow through various action points agreed upon by the Committee
Safeguarding Expertise:
- Provide expert guidance and support on Safeguarding matters to staff and external stakeholders
- Stay up-to-date on Lwala’s core values and international best practices related to safeguarding, Preventing Sexual Exploitation, Abuse and Harassment, and Gender Based Violence and use this knowledge to develop relevant initiatives within Lwala
Complaint Handling & Monitoring:
- Assist the Lwala Ethics Team in managing Lwala's complaint response mechanisms, including monitoring the third-party whistleblower hotline and responding to open complaints.
Qualifications
- Bachelor's degree with a minimum of 7 years of work experience, with at least 5 years dedicated to managing safeguarding policies and programming
- Strong investigation, research, and analytical skills.
- In-depth knowledge and understanding of Safeguarding, Preventing Sexual Exploitation, Abuse and Harassment, and Gender Based Violence.
- Previous certifications and training in Safeguarding and success in conducting training in Safeguarding.
- Excellent written and spoken skills.
Desirable Skills
- Experience handling and managing confidential information
- Ability to develop policies and communicate them within Lwala and to various stakeholders.
- Experience developing and delivering Safeguarding training curricula
- Knowledge of best practices related to employment law and grievance procedures.
- Experience working in the health care sector.
- Familiarity with multi-disciplinary and multi-agency Safeguarding settings.
Method of Application
Use the link(s) below to apply on company website.